BOBO HANG PO LUI
Hong Kong,HKG
Summary
A reliable, customer oriented and self-motivated professional with over 20 years of experience in freight forwarding industry. Has a proven track record of exceeding performance expectations, meeting timelines and working under pressure. Looking to secure a position in a renowned organization, where I can bring immediate and strategic value and develop current skillset further. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Inside Sales Team Supervisor
cargo-partner Logistics Limited
Hong Kong
07.2023 - 09.2023
- Monitor and supervise the Inside Sales Teams
- Oversee and manage the sales reporting including maintenance of sales statistics and records of sales performance
- Create & Maintain customers quotation in cargo-partner quotation system
- Conduct telephone sales, take up additional assignments tasks as required by Head business Development to meet with the Company need
- Provide secretarial support to the General Manager of Hong Kong, Key account & Sales Team.
Sales Administration Supervisor
Apex Logisticis International (HK) Ltd
Hong Kong
05.2016 - 10.2017
- Monitor and supervise the Sales Administration Teams
- Oversee and manage the sales reporting including maintenance of sales statistics and records of sales performance
- Act as Asia Control Tower to support servicing key & strategic accounts such as Sims Trading, Smart-Shirts/Smart Apparel, FAM Brand, Cosco Shipping Supply Chain Logistics Division etc
- Provide secretarial support to the General Manager of Hong Kong, Key account & Sales Team.
Sales Administration Supervisor
OHL (Hong Kong) Limited
Hong Kong
10.2014 - 05.2016
- Monitor and supervise the Sales Administration Team
- Oversee and manage the sales reporting including maintenance of sales statistics and records of sales performance
- Act as Asia Control Tower to Support servicing Key & strategic accounts including British Council, 1010 Printing, Golden Cup Printing etc
- Provide secretarial support to the Sales Director of Hong Kong and BD Managers.
Sales Executive
UBX/EZ Worldwide Limited
Hong Kong
01.2013 - 03.2014
- Developed and maintained long-term relationships with customers
- Built strong client relationships and provided high value-adding services
- Achieved 100% of monthly quota
- 6 Cold calls by daily basic
- Provide secretarial support to the Director of Sales & Marketing and Sales Managers.
Customer Services Supervisor and Sales Administration Supervisor
UTi (HK) Ltd
Hong Kong
11.1998 - 01.2013
- Monitor and Supervisor the Sales Administration Team
- Issue quotations for worldwide services both Export and Import
- Oversee and manage the sales reporting including maintenance statistics and records of Sales performance
- Provide secretarial support to 1) Assistant General Manager and Sales Team.
Customer Service Supervisor
Jebsen & Co Ltd Agent of Hapag Lloyd (CSAV and DSR-Senator Line)
Hong Kong
05.1995 - 05.1997
- Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
- Built long-term customer relationships and advised customers on promotions
- Provide secretarial support to 1) General Manager of Sales & Marketing and 5 members of Sales Team.
Inward Shipping Clerk
Jebsen & Co Ltd Agent of Hapag Lloyd (CSAV and DSR-Senator Line)
Hong Kong
03.1989 - 04.1995
- Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
- Built long-term customer relationships and advised customers on promotions
- Provide secretarial support to 1) General Manager of Sales & Marketing and 5 members of Sales Team.
Education
Some College (No Degree) -
St Teresa's College
Hong Kong08-1987
Skills
- Customer service
- Client development
- Proficiency in written & spoken Chinese and English
- Strong organizational Skills and detail-oriented
- Demonstrated ability to acquire and apply knowledge rapidly
- Ability in handling multiple tasks independently, simultaneously and effectively
- Cold-calling
- Business Development
Certification
- ACT Community Languages Certificate of Achievement, 2019
- Mandarin Language and Cultural Studies at TACA Mandarin School
- LTK Consultant Ltd Certificate, 2017
- Dangerous Goods Awareness Training for Category 4 & 5 (General Cargo Acceptance Staff)
- HKFTU Spare Time Study Centre, 2016
- Excel Efficiency Workshop Using Excel
- Occupational Safety & Health Council, 2012
Availabledate
10/28/24
Positionapplied
Sales Executive / Sales Supervisor
Personal Information
Expected Salary: negotiable
Languages
English
Professional
Chinese (Cantonese)
Professional
Chinese (Mandarin)
Professional
References
References available upon request.
Timeline
Inside Sales Team Supervisor
cargo-partner Logistics Limited
07.2023 - 09.2023
Sales Administration Supervisor
Apex Logisticis International (HK) Ltd
05.2016 - 10.2017
Sales Administration Supervisor
OHL (Hong Kong) Limited
10.2014 - 05.2016
Sales Executive
UBX/EZ Worldwide Limited
01.2013 - 03.2014
Customer Services Supervisor and Sales Administration Supervisor
UTi (HK) Ltd
11.1998 - 01.2013
Customer Service Supervisor
Jebsen & Co Ltd Agent of Hapag Lloyd (CSAV and DSR-Senator Line)
05.1995 - 05.1997
Inward Shipping Clerk
Jebsen & Co Ltd Agent of Hapag Lloyd (CSAV and DSR-Senator Line)
03.1989 - 04.1995
- ACT Community Languages Certificate of Achievement, 2019
- Mandarin Language and Cultural Studies at TACA Mandarin School
- LTK Consultant Ltd Certificate, 2017
- Dangerous Goods Awareness Training for Category 4 & 5 (General Cargo Acceptance Staff)
- HKFTU Spare Time Study Centre, 2016
- Excel Efficiency Workshop Using Excel
- Occupational Safety & Health Council, 2012
Some College (No Degree) -
St Teresa's College
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