Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Boby Joseph

Evandale,Australia

Summary

In pursuit of a line of work where I can utilize my technical skills and managerial abilities, with potentials for my professional as well company’s growth. SUMMARY: Over 17 years of IT, network engineering and Infrastructure experience, including: LAN/WAN design, implementation, end user support & maintenance. My major responsibilities include Project Management, Team building, Managing Customer Relationship, Implementation, Maintenance and Administration of Cisco equipment, Juniper Firewalls, IPS and Windows Servers as well as FM Service Management in Enterprise scenarios. My technological forte is Data Networking, Network Security, System Design, Capacity planning. Gained high level competency to manage IT infrastructure and IT operation while working in SA Health under South Australian Government. As Head of Infrastructure in Lulu International group, I was leading the team which is taking care of the overall IT infrastructure operations and support for Lulu International Branches across globe. This includes support for Core Routers, Switches, Firewalls, Servers, Storage, Network, security, as well as desktops. Designing and implementing detailed high availability and disaster recovery architectures for applications and systems in environments. Designed and devolved infrastructure components on Cloud, create a roadmap, plan, and approach for providing technical support to ensure a high degree of Customer Satisfaction through SLA & Process Compliance

Overview

14
14
years of professional experience

Work History

Infrastructure Consultant/Project Manager

SA HEALTH
11.2018 - Current
  • Managing the Infrastructure for Health Networks across State
  • Managing the IT issues for all the public hospitals falling under the jurisdiction of South Australia Government
  • Escalating service requests and incidents to internal / external resolver groups
  • Lead large scale Infrastructure projects across multiple Hospitals, working with vendors, stakeholders and Senior Leadership
  • Plan and Implement leading clinical Sunrise System across multiple Hospitals
  • Office 365 Administration and deployment
  • Mailbox (User/Shared/Resource) creation, modification & permission management
  • Distribution List management
  • Frame methodology and executive IT projects in timely manner
  • VPN Configuration and troubleshooting
  • Coordination with different verticals in TechBridge (during P1 / Major Incidents)
  • Troubleshooting Infrastructure related issues affecting the Hospital.

IT Analyst

DXC TECHNOLOGY
06.2016 - 10.2018
  • Installing and maintaining Network and Security appliances
  • Participate in planning and the implementation of migration to cloud technologies
  • Eg: O365, Exchange Online, Mobile Device Management
  • Working closely with Information Security in managing and monitoring security patching for Desktops and Servers and Endpoint Security, OS hardening.

Group IT Engineer

GRAND BROADCASTERS
10.2015 - 05.2016
  • Log in to Fresh Service Desk and support the staffs over Phone, email and site visit
  • Perform office applications and software related to broadcast domain
  • Network and Server Deployment
  • Troubleshooting Network and Server related issues
  • Travelling to various sites for project implementation
  • Domain and setting up Active Directory across Australia
  • Troubleshooting complex IT issues and building solutions for future reference
  • Install, Configure, Fine tune Windows 2008 and 2012 Servers
  • Office 365 and Microsoft SQL Server Administration
  • Active Directory administration, managing Domains, OU, User Groups, Group Policy Objects etc.

Head of Infrastructure

LULU GROUP
10.2009 - 08.2015
  • Lulu International Exchange is the leading financial service provider in the region
  • Our services are designed to facilitate secure and instant financial transactions through digitalized state- of –the- art systems that deliver flexibility, reliability, and transparency
  • The company has its global headquarter in Abu Dhabi and operates across several GCC countries such as UAE, Oman, Kuwait, Qatar, Bahrain as well as India, Bangladesh and Philippines.

Education

Master of Business Administration - Information Technology

Indian Institute of Business Management

Bachelor of Engineering - Computer Science and Engineering

Sri Vinayaka Mission University

Diploma - Electronics and Communication

Board of Technical Education

Windows OS, CA, Unicenter, Net screen, Sophos Antivirus, Trend micro–Antivirus Enterprise version, Cisco IPS, Opmanager, VMware, Vcloud HARDWARE: High End Routers, Back Bone Switches, Access Servers, PIX Firewalls, VPN Concentrators, Content Engine, Cable routers, IDS 4215, Cisco ACS, IP / TV Server, IP Phone, Access Points/Bridges, FWSM, Extreme Switches, FortiGate firewall. Juniper Firewall SECURITY: VPNs (Site-to-Site, Remote Access, SSL, WebVPN, GET VPN, DMVPN, ezVPN), NAT/PAT, MIP and VIP NAT technologies in Juniper Net screen, Cryptography, AAA, Radius, TACACS+, Cisco Authentication Proxy, Access Lists, NBAR, IOS Firewall, IOS Security, 802.1x, CBAC, DDoS prevention, Cisco IOS IPS, Cisco IPS, Cisco Identity Service Engine, PKI - undefined

Cisco Secure ACS, Cisco PIX / ASA Firewalls, Cisco VPN Client, Cisco AnyConnect Client, Cisco CSM, Cisco NAC, Cisco Iron Port, Juniper Net screen Firewalls, Juniper SRX Firewalls, Checkpoint / Nokia VPN-1/Firewall-1 NG, Fortinet Firewalls. - undefined

SOFTWARE: Cisco IOS, CAT OS, Cisco LAN Management Solution 2.1/2.2 for Win - undefined

2000

RWAN and VMS 2.3, Cisco ACS, Cisco Works - undefined

2000

Skills

  • TOOLS:
  • Nessus 224 Vulnerability testing tool, Cisco Security Agents 50 What sup Gold, Kiwi Syslog utility, MRTG, PRTG, CISCO ASDM
  • Career
  • LAN/WAN, Security, Wired and Wireless Network Prepare Complete Solution including Network and Security High Level Design, fully redundant network solution, centralized data center and Disaster Recovery solutions Prepare network migration / integration plans, prepare Low Level Network Design including IP schemes, VLANs structures; prepare device configuration scripts, standards & settings to be followed for projects
  • In Management side, prepare Network Implementation Plan (NIP), Network Migration Plan (NMP), Network Staging Plan, prepare Implementation schedules, Network Ready for Use (NRFU) Testing Plan, managing the team, scheduling the implementation task, planning the availability of resources, coordinating with Project Managers, and reporting to Head of Infrastructure

Accomplishments

  • Certifications:
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Professional (MCP
  • Juniper Certified Network Associate (JNCIA)
  • ITIL V4 -Exam scheduled in September
  • Pursuing Prince 2 Certification & exam scheduled in October
  • Portfolio covering Infrastructure, Network and Security Design for the Global Datacenter
  • Implementation of a high secure Data Center for hosting the core Exchange application & accessed by branches across the world over secure VPN tunnel
  • The Data Center consists of Juniper SRX 1400 firewalls in Cluster mode with core Cisco switches
  • Uptime Monitoring and event logs managed using Manage Engine & PRTG tool
  • Built IT infrastructure for the regional offices in UAE, Kuwait, Bahrain, Oman, India, Bangladesh & Philippines
  • Study and propose an enhanced security solution to the Key Sites of the Lulu International Exchange
  • Define Security requirements, purpose and different Level of security on IP Network Layer, Application Layer, and Physical Security for the Communication Infrastructures and facilities
  • Also includes, Training, Data Digitization, Capacity Building, change Management
  • Designing & expansion of LAN, Planning IP Schemes for the Network
  • Configuration & Change management of CISCO switches, Routers & PIX firewall
  • Configuration & management of VLAN, Inter-VLAN routing, NAT, PAT, Access List
  • Configuration of Static as well Dynamic Routing (RIP, EIGRP)
  • Implementation & Configuration of redundant network solution
  • Configuration of Backup ISDN & Configuration of Policy Based Routing
  • Internet Link Bandwidth monitoring by MRTG & LAN protocol wise traffic monitoring by Ethreal
  • Monitoring & Troubleshooting of IPLC Links, Internet Link in coordination with the ISPs
  • Configuration & Implementation of ASA / PIX firewall with failover
  • Managing Linux Squid Proxy configuration
  • Layer two port security implementation on CISCO switches
  • Implementation & configuration of Trend micro–Antivirus Server (office scan, Server protect)
  • Manage numerous critical projects and direct a team of IT engineers to in day-to-day activities
  • Ensure the network & system availability to cater the business needs
  • Analyze the vulnerabilities and to protect enterprise network from exterior and internal network segments
  • Detect illegal traffic and manage the links to ensure the bandwidth availability for accessing the application
  • Regular backups of all business data
  • Data Centre Management to safeguard the IT Equipment from any security threat
  • Define the process for selection and purchase of new assets
  • DHL
  • Designation Network Engineer
  • Employment Duration July 2007 to September 2009
  • Responsibilities:
  • Provide Cisco end-to-end Solutions to the DHL offices in different technologies over

Additional Information

  • OTHER DETAILS: , Australian Citizen Valid Australian Driving License

Timeline

Infrastructure Consultant/Project Manager

SA HEALTH
11.2018 - Current

IT Analyst

DXC TECHNOLOGY
06.2016 - 10.2018

Group IT Engineer

GRAND BROADCASTERS
10.2015 - 05.2016

Head of Infrastructure

LULU GROUP
10.2009 - 08.2015

Master of Business Administration - Information Technology

Indian Institute of Business Management

Bachelor of Engineering - Computer Science and Engineering

Sri Vinayaka Mission University

Diploma - Electronics and Communication

Board of Technical Education

Windows OS, CA, Unicenter, Net screen, Sophos Antivirus, Trend micro–Antivirus Enterprise version, Cisco IPS, Opmanager, VMware, Vcloud HARDWARE: High End Routers, Back Bone Switches, Access Servers, PIX Firewalls, VPN Concentrators, Content Engine, Cable routers, IDS 4215, Cisco ACS, IP / TV Server, IP Phone, Access Points/Bridges, FWSM, Extreme Switches, FortiGate firewall. Juniper Firewall SECURITY: VPNs (Site-to-Site, Remote Access, SSL, WebVPN, GET VPN, DMVPN, ezVPN), NAT/PAT, MIP and VIP NAT technologies in Juniper Net screen, Cryptography, AAA, Radius, TACACS+, Cisco Authentication Proxy, Access Lists, NBAR, IOS Firewall, IOS Security, 802.1x, CBAC, DDoS prevention, Cisco IOS IPS, Cisco IPS, Cisco Identity Service Engine, PKI - undefined

Cisco Secure ACS, Cisco PIX / ASA Firewalls, Cisco VPN Client, Cisco AnyConnect Client, Cisco CSM, Cisco NAC, Cisco Iron Port, Juniper Net screen Firewalls, Juniper SRX Firewalls, Checkpoint / Nokia VPN-1/Firewall-1 NG, Fortinet Firewalls. - undefined

SOFTWARE: Cisco IOS, CAT OS, Cisco LAN Management Solution 2.1/2.2 for Win - undefined

RWAN and VMS 2.3, Cisco ACS, Cisco Works - undefined

Boby Joseph