BOBY PETER MANUEL
Baker
Lanecove North,NSW
Summary
Innovative Baker accustomed to filling daily product orders while supervising baking team. Committed to meeting food safety and sanitation standards. Dedicated to creating outstanding breads, savories,cakes and pastries that satisfy customers. Customer-savvy Baker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Talented Baker offers 25 years' experience creating breads, rolls, bagels, cakes, pastries and muffins. Exceeds performance targets with quality baking and great leadership abilities. History of growth, customer satisfaction and exemplary health scores.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
3
3
Language
Work History
Baker
Bakers Delight Crowsnest
Crows Nest, NSW
06.2014 - Current
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Mixed, proofed, shaped and baked dough for baguettes and other breads.
- Served bakery customers daily with professional and effective customer service.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Cleaned and maintained kitchen equipment and oven.
- Resolved customer concerns with positive approach and constructive strategies.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Complied with health and safety codes to protect staff and customers.
- Set heat and humidity temperatures for proof box.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Established and maintained positive vendor relationships.
- Assisted with creating promotions to highlight bakery offerings and drive sales.
Education
Diploma in Hotel Management - Hotel Management
Institute of Hotel Management Catering Technology
Gwalior 03.1992 - 09.1995
Skills
Loss minimization
Adaptive and creative
Whole-grain baking
Management
Traditional [Culture] baked goods
Time management
Active listener
Conversant in [Language]
Problem-Solving
Planning and Coordination
Gluten-free baking
Customer relationship
Forecasting
Good team member and coordinator
Accomplishments
- Named Employee of the month in Hyatt Regency Delhi Bakery profile by Hyatt Regency in 2000.
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
- Oversaw production for Christmas, New year and Easter in weeks, from scheduling to final delivery, with overwhelming customer satisfaction.
- Achieved Train small groups,Follow work procedures to maintain food safety and Implement the food safety program and procedures by completing course with accuracy and efficiency.
Additional Information
Diploma in Hotel Management and Catering Technology is equivalent to Australian A Q F Diploma.
Certification
Train Small Groups
Timeline
Baker
Bakers Delight Crowsnest
06.2014 - Current
Follow work procedures to maintain food safety
07-2005
Implement the food safety program and procedures
07-2005
Train Small Groups
05-2005
Diploma in Hotel Management - Hotel Management
Institute of Hotel Management Catering Technology
03.1992 - 09.1995