Summary
Overview
Work History
Education
Skills
Timeline
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Bodi Lehmann

Brisbane

Summary

Dynamic professional with a dedicated work ethic and a positive attitude, experienced in customer service and kitchen maintenance at Shabu House. Proven ability to enhance food quality standards while ensuring a clean and organized environment. Recognized for exceeding performance metrics in previous roles, contributing to team success and customer satisfaction.

Developed skills in fast-paced kitchen environment, emphasizing efficiency and teamwork. Expertise in maintaining cleanliness, assisting in food preparation, and adhering to safety standards. Looking to transition into new field by leveraging strong organizational abilities and solid work ethic.

Overview

2
2
years of professional experience

Work History

Kitchen Hand

Shabu House
01.2024 - 06.2024
  • Ensured buffet area was stocked at all times with maximum cleanliness and efficiency.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained excellent customer service / etiquette and build rapport with many regular high profile customers.

Telesales Agent

Pareto Phone
02.2023 - 12.2023
  • Exceeded individual call quotas by maintaining a high level of productivity and focus throughout each shift.
  • Navigated sensitive situations with empathy, offering alternative solutions or referring callers to appropriate resources when necessary.
  • Boosted overall campaign success with personalized approaches to target various donor segments.
  • Consistently met or exceeded daily performance metrics, contributing significantly to the overall success of the fundraising team.

Outbound Call Center Agent

TSA Group
05.2022 - 09.2022
  • Reduced call handling time by efficiently navigating through customer databases and CRM systems.
  • Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
  • Participated proactively in ongoing learning initiatives like workshops or seminars to consistently enhance communication skills and product knowledge.


Education

High School Diploma -

Deception Bay Flexible Learning Centre
Deception Bay
10-2018

Skills

  • Positive attitude
  • Kitchen cleaning and maintenance
  • Customer service
  • Team collaboration
  • Dishwashing
  • Food preparation
  • Equipment cleaning
  • Dedicated work ethic
  • Ingredient preparation
  • Food quality standards

Timeline

Kitchen Hand

Shabu House
01.2024 - 06.2024

Telesales Agent

Pareto Phone
02.2023 - 12.2023

Outbound Call Center Agent

TSA Group
05.2022 - 09.2022

High School Diploma -

Deception Bay Flexible Learning Centre

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Bodi Lehmann