Bogi Bat-ochir
Sydney Olympic Park,Australia
Summary
Dynamic customer service professional with a proven track record at Woolworths Group Pty Ltd, excelling in sales and problem-solving. Adept at enhancing customer experiences while maintaining meticulous attention to detail. Experienced in financial processes as an accountant, contributing to accurate reporting and effective team collaboration.
Overview
11
11
years of professional experience
Work History
Customer service
Woolworths Group Pty Ltd
Sydney, Australia
11.2021 - Current
- Provide friendly service, listening to and attending to customer requests
- Manage cash, EFTPOS and other payments
- Assist with customers by being knowledgeable about products
- Handle the transaction error on the self-checkout machine
- Troubleshoot the problems and identify solutions
Customer service
Uniqlo Australia Pty Ltd
Sydney, Australia
11.2021 - 09.2022
- Providing exceptional service on the shop floor, fitting rooms and checkouts
- Maintaining excellent shop floor standards
- Organize the selling items
- Replenishment of stock and display changes on the shop floor
- Processing of deliveries, maintaining tidy stock
Accountant
Kempinski Hotel
Ulaanbaatar, Mongolia
04.2014 - 06.2019
- Perform all accounts payable, accounts receivable and maintain general ledger
- Calculate salary and commissions of sales
- Prepare the relaxed reports
- Perform the day-to-day processing of financial transactions to ensure
- Assist in preparing monthly financial statements and month end closing
- Assisting in the budgeting and forecasting process
Education
Master of Professional Accounting Advanced -
University of Wollongong
Southwestern Sydney05.2025
Advanced Diploma of Accounting -
Clarendon Business college
New South Wales Sydney06.2022
Bachelor of Business administration - accounting
Institute if Finance and Economics
Ulaanbaatar, Mongolia06.2012
Skills
- Sales and customer service
- Call center customer service
- Problem solving
- Attention to detail
- Team building
Hobbies and Interests
- Running – I like to attempt to the running festival for example, TCS Sydney marathon, Ulaanbaatar marathon etc.
- Volunteering - It gives me more opportunities to learn new things and make new friends.
References
- Mehruna Ahmed, Assistant Store Manager, Woolworths Group Pty Ltd, 0469 195 748
- Vally Chellumbrun, SUP-Front-End-Assistant Manager, Woolworths Group Pty Ltd, 0434 247 105
Timeline
Customer service
Woolworths Group Pty Ltd
11.2021 - Current
Customer service
Uniqlo Australia Pty Ltd
11.2021 - 09.2022
Accountant
Kempinski Hotel
04.2014 - 06.2019
Master of Professional Accounting Advanced -
University of Wollongong
Advanced Diploma of Accounting -
Clarendon Business college
Bachelor of Business administration - accounting
Institute if Finance and Economics
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