Bohdie-Jay Doyle

Woolworths Supermarket

09.2022 - Current

Maintained a clean and organized checkout area
Made sure customers were able to voice their concerns and answered any questions they had about a specific process or products
Received customer complements on multiple occasions on politeness, friendliness and care for their products
Maintained awareness of surroundings and secured cash to minimize loss potential.
Worked with customer service team and managers to meet a wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Maintained current knowledge of store promotions and highlighted sales to customers.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Responded promptly to requests for assistance, spills and customer inquiries.
Checked personal identifications during alcohol and tobacco sales.
Lifted up to 30 kilograms at once and used forklift to move heavier loads.
Understand impacts of unplanned leave on the wider team, and I often pick up additional shifts, when requirements.

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Summary