Summary
Overview
Work History
Skills
Timeline
Generic

Leon Gray

Cairns,QLD

Summary

Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

22
22
years of professional experience

Work History

Director

Konnect Em Services Pty Ltd.
Cairns, QLD
01.2023 - Current
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Facilitated professional development programs to build a high-performing team.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Identified opportunities for improvement in operational performance metrics.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed annual budgeting process, including forecasting and financial planning.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Formed and sustained strategic relationships with clients.
  • Delegated work to staff, setting priorities and goals.

Warehouse Supervisor

Australian Liquor Marketers
Cairns, QLD
08.2006 - Current
  • Led warehouse layout optimization projects, improving workflow and space utilization.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Presented and explained work orders to team.
  • Managed daily cycle counts to maintain accurate inventory levels at all times.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Informed upper management or department heads of items loaded or problems encountered.
  • Performed regular inspections of equipment, facilities, and personnel safety practices.
  • Compiled, sorted and filed records of product orders, business transactions, and other activities.
  • Created strategies for improving operational efficiencies in the warehouse.
  • Coordinated with other departments to ensure smooth flow of materials.
  • Ensured compliance with local regulations related to health and safety standards.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Checked loaded materials compared to work orders for correctness.
  • Evaluated existing processes for cost savings opportunities.
  • Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Operated forklifts to fill or empty overhead spaces.
  • Maintained and updated inventory records accurately.

Bar Manager

Grand Hotel
Cairns, QLD
01.2006 - 07.2006
  • Planned and coordinated special events to boost customer numbers and profits.
  • Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Monitored cash intake to reduce discrepancies.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Maintained detailed inventory of bar supplies and stocked work areas.

Bar Manager

Courthouse Hotel
Cairns, QLD
03.2003 - 01.2006
  • Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Monitored cash intake to reduce discrepancies.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Reorganized bar stations to streamline service flow.
  • Trained new employees to perform duties.
  • Poured wine, beer and cocktails for patrons.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and implemented bartender training programs, policies and procedures.

Skills

  • Cast and crew supervision
  • Sales management
  • Risk management
  • Financial planning
  • Fundraising events
  • Analytical thinking
  • Financial reporting
  • Performance management
  • Team collaboration
  • Financial analysis
  • Staff development
  • Resource allocation
  • Process improvement
  • Partnerships and alliances
  • Coaching and mentoring
  • Industry knowledge

Timeline

Director

Konnect Em Services Pty Ltd.
01.2023 - Current

Warehouse Supervisor

Australian Liquor Marketers
08.2006 - Current

Bar Manager

Grand Hotel
01.2006 - 07.2006

Bar Manager

Courthouse Hotel
03.2003 - 01.2006

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Leon Gray