Experienced and ambitious ICT professional with over 10 years in the industry. Holds a Bachelor of Information Systems and currently pursuing a Master's in Computer Information Systems. Demonstrates a strong command of analytical and database tools, supported by extensive knowledge and hands-on experience. Committed to staying up-to-date with the latest industry trends and technologies. Consistently seeks opportunities to enhance skills and contribute to organizational success.
Overview
19
19
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
Amazon
05.2024 - Current
Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Expedited order processing time through effective organization and prioritization of tasks.
Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
Disability Support Worker
Activ
04.2024 - Current
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
NDIS Cleaner
SmurFette Cleaning Services
12.2023 - 06.2024
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Commercial Cleaner
ARA Property Services
01.2024 - 05.2024
Cleaned building floors by sweeping, mopping, and scrubbing floors.
Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
Handled equipment, chemicals, and materials properly and with caution.
Maintained clean, neat, and professional entrances.
ICT Business Coordinator – Limkokwing Entrepreneurship Acceleration Platform (LEAP)
Limkokwing University of Creative Technology
09.2012 - 07.2022
Working with both internal and external stakeholders to identify and gather information to improve business areas
Facilitate and lead requirements gathering sessions
Analyze Business requirements and translate them into specification for the development teams
Providing support in the systems development stages
Resource planning and allocation for the department and assigned projects both internal and external
Provide technical expertise for technology to be used and implemented effectively
Design and conduct ICT training programs for relevant stakeholders
Oversees and manages the quality Assurance activities for the projects
Conduct marketing research and analysis for the University and external stakeholders for informed business decisions
Conduct and generate reports of Tracer Studies of the University graduates
Developing relationships with key stakeholders and liaise with them to understand how the University can help them achieve their ICT and business strategic objectives
Act as a link between the University and external stakeholders to ensure that all needs are met
LEAP Coordinator - ICT Projects – Faculty of Information Technology
Limkokwing University of Creative Technology
12.2011 - 08.2012
Coordination, monitoring and evaluation of Interns enrolled in LEAP programme to ensure success of Entrepreneurship experience for incubatees
Provide mentorship and technology training for the incubatees
Assessment and evaluation of projects
Fostering of leadership and development of young aspiring entrepreneurs
Development and management of strategic alliances with industry and business partners
Marketing and commercialization of students industry projects
Approval of suitable business and technology incubators/simulators for students
ICT Lecturer – Faculty of Information Technology
Limkokwing University of Creative Technology
03.2007 - 11.2011
Prepare and conduct lectures and tutorials in Information Systems stream for modules such as Database Systems, ecommerce, information Management systems, introduction to computer skills, office package, project management, systems analysis and Design
Systems Analyst Trainee
RPC Data
01.2006 - 02.2007
Work in a team that developed a student’s management system for Ministry of Education, Department of student’s placement to gather customer requirements data, and developed the interface for the system
Education
Associate of Science - Certificate III in Individual Support (Ageing)
Stanley College
Perth, WA
06-2024
Bachelor - Information Systems
Monash University
Melbourne, VIC
07-2005
Skills
Relational databases
Data analysis
ETL
SQL/PL/SQL
Java
Java Script
Visual Basic
Python
R
Business Intelligence and Analytics
Tableau
SAP HANA Business intelligence
Project Management
Systems Design
Microsoft Excel
Office Package
Affiliations
Botswana Qualifications Authority (BQA) accredited trainer in: Information systems, Computer Skills, Entrepreneurship, Project Management, Database Applications and Information Management.
Board Member of Botswana Information Society.
Founding Member of 'Girls in ICT' – Botswana.
BQA Assessor for IT qualifications.
Short Courses
Getting Started with SAP Lumira, Open SAP, 04/01/18