Bomi Kim
U10/ 25 Barkly St
Carlton,VIC
Summary
Flexible and organized professional with several years of experience facilitating busy cafe/restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
5
5
years of professional experience
Work History
Café Manager
Brioche by philip
3 2021 - Current
- Conducted regular inspections of equipment used by staff members in order to maintain safety standards
- Analyzed financial data related to sales, profits, budgeting in order to make informed decisions regarding cafe's future direction
- Planned seasonal menus based on availability of ingredients and customer preferences
- Recruited, trained, managed and evaluated cafe staff performance
- Interacted with customers to provide assistance with menu selections and any other inquiries or complaints they may have had.
Floor staff member
Orientable
02.2020 - 12.2020
- Monitored quality control of all served dishes for presentation, taste, temperature
- Adhered to company policies regarding sanitation standards at all times
- Greeted customers and provided excellent customer service
- Ensured compliance with health and safety regulations in kitchen, storage areas and dining area
- Maintained records of employee performance evaluations, attendance and disciplinary actions taken when needed.
Floor staff member
CHIKOR
05.2019 - 08.2019
- Consistently provided friendly guest service and heartfelt hospitality
- Took orders and served patrons food and beverages, and explained how menu items were prepared
- Assisted kitchen manager in food prepping, cooking, and cleaning
- Operated POS terminals, handling cash, credit, or check transactions with customers.
Education
Diploma of Hospitality Management -
Joan Lawman College
Melbourne, VIC07.2024
Diploma of Business -
Windsor College
Melbourne, VIC04.2022
Bachelor of Arts - Telecommunication
Sookmyung Women's University
Seoul, South Korea 04.2001 -
Skills
Operations Management
Customer Engagement
Menu development
Sales Tracking
Operational Efficiency
Hygiene standards
Policy Enforcement
Training and coaching
POS system operations
Timeline
Floor staff member
Orientable
02.2020 - 12.2020
Floor staff member
CHIKOR
05.2019 - 08.2019
Bachelor of Arts - Telecommunication
Sookmyung Women's University
04.2001 -
Café Manager
Brioche by philip
3 2021 - Current
Diploma of Hospitality Management -
Joan Lawman College
Diploma of Business -
Windsor College
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