Bong Avila

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Kept clients engaged in social networks and communities for personal health and growth.

• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Remained alert to problems or health issues of clients and competently responded.
• Determined specific needs and provided most appropriate level of services for patient well-being.
• Scheduled and accompanied clients to medical appointments.

• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
• Greeted and seated guests to provide friendly and welcoming experience.
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.

• Provided friendly, courteous service to create memorable moments for the patients.
• Cleaned and organized kitchen stations to promote team efficiency.

• Responded to customer calls and emails to answer questions about products and services.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Placed outbound customer service or customer satisfaction calls to follow up on issues.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Volunteer in a community based proposition helping with the procurement and implementations of the projects.