Bonghwa Kim
Brisbane,Australia
Summary
I am seeking a job in customer service. I can work anytime and start immediately using a working holiday visa.
Overview
10
10
years of professional experience
Work History
Inbound travel agency
LEES TRAVEL
09.2023 - Current
- Planning and coordinating itineraries and managing the tour group
- Managing the tour group for around 800 tourists per month.
Section Chief, Sales Marketing Division
NTT EAST CORPORATION
10.2021 - 09.2023
- Planning sales measure, leading a sales division to achieve sales plan.
Member, Sales Division
NTT EAST CORPORATION
04.2018 - 09.2021
- Direct Sale of network consulting services and products to local government clients
- Achieved the sales goal for 3 years.
Restaurant Waiter
Cafe And Restaurant
Tokyo, Japana
03.2014 - 03.2018
- Taking order, serving and operate cash register.
- Maintained clean and organized dining areas for optimal guest experience.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Bachelor of Intercultural Communication -
HOSEI UNIVERSITY
03.2018
Skills
- Strong communication skill with active listening
- Native in Japanese/Korean and Proficient in English
- Demonstrating excellent customer service and ability to solve customer satisfaction issues
- Staff Management
- Positive Attitude
Personal Skills And Attributes
- Native in Japanese/Korean and Proficient in English
- Demonstrating excellent customer service and ability to solve customer satisfaction issues
- Strong communication skills with active listening
Timeline
Inbound travel agency
LEES TRAVEL
09.2023 - Current
Section Chief, Sales Marketing Division
NTT EAST CORPORATION
10.2021 - 09.2023
Member, Sales Division
NTT EAST CORPORATION
04.2018 - 09.2021
Restaurant Waiter
Cafe And Restaurant
03.2014 - 03.2018
Bachelor of Intercultural Communication -
HOSEI UNIVERSITY