Bonnie Conci

Working at registers, serving clients and handling money, customer complaints, replenishing stock.

Serving drinks and food to large groups, working within corporate boxes, providing exceptional customer service, abiding by laws of service, maintaining a safe work space, being efficient in busy periods.

Getting shipment details emailed to put into ( Cargo Wise ) communicating with clients via email to answer any inquiries and providing any updates. Attention to detail ensuring all data is entered correctly.

Vehicle assessment centre, providing information to customers about their repair progress, collecting excess, answering customers phone calls and emails, dealing with assessors and repairers on a daily basis.

Insurance building repair. Outbound & inbound calls, data entry, dealing with insurance companies, liaising internal & external stakeholders, emailing insurers, insurance companies & trades. Organising trades to come out to properties before the repairs are done if make safes are required by the insurer or the insurance companies.

Mainly outbound calls, checking people in & out. Room transfers, room inspections, taking photos of the room before a resident checks in & after check out. Issuing lock out cards & guest passes, lodging any maintenance, dorm tours, collecting mail from the mail room, assist residents with collecting mail, rent payment processing, end of day invoicing, processing the night shifts invoicing.

Assisting passengers during check-in, boarding, and disembarkation. Verifying tickets, issuing boarding passes, and managing luggage check-in ensure compliance with security procedures and protocols. Resolved passenger issues promptly and professionally. Supported passengers with special needs, including minors, elderly passengers and those who require a wheelchair. Working amongst other airlines and following there rules and regulations.