Bonnie Court
Mildura,VIC
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
16
16
years of professional experience
Work History
Assistance manager /Receptionist
Boulevard Motor Inn
12.2021 - 05.2024
- Assist the Manager to manage the overall day to day running of all aspects of the hotel
- Assist the Manager to manage accounts and human resources
- Front desk and phone duties, manage booking systems
- Manage housekeeping staff
- Assist the Line Manager in ensuring compliance to health and safety legislation, organisational and quality requirements, and working policies and procedures
- Manage guests, resolve queries and complaints
- Contribute to training and development of the hotel team
- Maintaining accurate records
- Operating property management systems - RMS – Reservation Management System, RMS – POS System – point of Sale system, Booking.com extranet, TANDA.
Receptionist/Admin
Salvation Army
01.2019 - 01.2020
- Customer service
- Event planning
- Volunteer coordination
- Culture sensitive service.
Painting and Decorating
Elizabeth TAFE & Paint Professionals
01.2015 - 01.2017
- Paint surfaces
- Preparing walls and other surfaces for painting by sandpapering, Gyprock and plaster work
- Compliance with safety standards.
Computer Recycling
01.2014 - 01.2015
- Building computers
- Installing windows/drivers
- Trouble shooting
- Formatting/upgrading.
Gawler Community House
01.2008 - 01.2010
- Sales Staff.
Education
Cert II in Fashion -
Kadina TafeSA
01.2019
Cert ll Painting & Decorating -
Elizabeth TAFESA
01.2015
Year 11 -
Xavier College, SA
01.2010
Skills
- Ability to work and communicate with people in a helpful and professional manner
- Ability to meet customer needs effectively and efficiently
- Ability to work unsupervised and show initiative
- Confident assisting customers with purchases
- Experienced operating property management systems
- High knowledge of general office duties; internet/emails, filing, faxing, photocopying and data entry
- Sound knowledge of OH&S and security procedures
- Culture sensitivity
References
- Patrick Brennan, 0478 221 798
- Robert Potts, 0434 571 142
Timeline
Assistance manager /Receptionist
Boulevard Motor Inn
12.2021 - 05.2024
Receptionist/Admin
Salvation Army
01.2019 - 01.2020
Painting and Decorating
Elizabeth TAFE & Paint Professionals
01.2015 - 01.2017
Computer Recycling
01.2014 - 01.2015
Gawler Community House
01.2008 - 01.2010
Cert II in Fashion -
Kadina TafeSA
Cert ll Painting & Decorating -
Elizabeth TAFESA
Year 11 -
Xavier College, SA
Similar Profiles
Bronson LIaw Teen ShenBronson LIaw Teen Shen
Parts Assistant at Boulevard Motor SDN BHDParts Assistant at Boulevard Motor SDN BHD
Elizabeth PrzyborskiElizabeth Przyborski
Inn and Venue Manager at Sara's Inn On The BoulevardInn and Venue Manager at Sara's Inn On The Boulevard
Julie ReitzeJulie Reitze
Sous Chef/ Banquet Manager at Boulevard Restaurant at the Holiday InnSous Chef/ Banquet Manager at Boulevard Restaurant at the Holiday Inn
Victoria ElzeVictoria Elze
Merchandiser at Arms MerchandisingMerchandiser at Arms Merchandising
Kylie HolmesKylie Holmes
OSHC Coordinator at Mildura South Primary School Outside School Hours CareOSHC Coordinator at Mildura South Primary School Outside School Hours Care