Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bonnie Cripps

Bardon,QLD

Summary

Motivated front of house worker with exceptional social skills, communication abilities and customer service background. Dedicated to improving skills and pursuing every opportunity. Hardworking Kitchen handling support tasks, mopping floors, maintaining food safety and restocking pantry items.

Overview

2
2
years of professional experience

Work History

FOH/Casual Kitchen Hand

Kuhl-Cher Coffee
06.2022 - 11.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Transported food items from storage areas to kitchen for prepping.
  • Labeled and stored all food items correctly and checked expiration dates routinely.

Tea and Tidy

Mac And Lulu Hair
12.2021 - 05.2022
  • Answered telephone calls to provide information and schedule new appointments.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Boostie

Boost Juice
09.2021 - 12.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Transferred supplies and equipment between storage and work areas to support food preparation.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.

Education

The Gap State High School
The Gap, QLD
11.2023

Skills

  • Food Preparation and Safety
  • Hospitality Service Expertise
  • Smoothie Making

References

Janice Elsley, Kuhl-Cher Coffee, 0400790593

Timeline

FOH/Casual Kitchen Hand

Kuhl-Cher Coffee
06.2022 - 11.2023

Tea and Tidy

Mac And Lulu Hair
12.2021 - 05.2022

Boostie

Boost Juice
09.2021 - 12.2021

The Gap State High School

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Bonnie Cripps