Bonnie McArthur

• Developed a strong reputation for producing stunning portraits with expert attention to detail and exceptional artistic skill.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Applied strategic marketing initiatives to help promote business and bring in new clientele.
• Established strong customer relationships through excellent communication and attentive service.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
• Increased online presence through effective use of social media platforms like Instagram which led to a wider audience reach for potential customers.
• Managed multiple projects simultaneously while maintaining strict deadlines and high levels of quality.
• Met one-on-one with clients to better understand artistic needs and determine portraiture expectations.
• Mentored aspiring artists by providing constructive feedback on their work and offering guidance on technique improvement.
• Maintained detailed records of client information, project specifications, and completed artwork in order to streamline future communications and build a comprehensive portfolio.
• Demonstrated versatility in artistic styles ranging from realistic portraiture to more abstract representations based on client desires or project requirements.
• Consistently received positive feedback from clients on attention to detail, artistic talent, and professionalism throughout the entire portrait creation process.
• Negotiated contracts with clients outlining project details, payment terms, and timeline expectations to ensure clear communication throughout the process.
• Implemented creative solutions for challenging portrait requests or working within budget constraints while still delivering exceptional results.
• Conducted art workshops for local community members, fostering a love for the arts and building connections within the community.
• Mentored younger artists in various painting techniques
• Painted beautiful, lasting, and memorable portraits for variety of clients.
• Created commissioned artwork for organizations, private and corporate clients.
• Participated in art exhibitions and shows to showcase work.
• Designed and created sculptures for public and private spaces.
• Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
• Boosted students' test scores with tailored tutoring sessions focused on individual learning styles and needs.

• Enthusiastic and organised group facilitator trusted to provide a fun, safe and memorable experience for all participants.
• Single-handedly managed and instructed approximately 30 participants over the course of each 3 hour class.
• Developed strong relationships with participants by adapting towards the the individual needs of each individual, maintaining open lines of communication and fostering a supportive learning environment.
• Managed class behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules. This included overseeing controlled and responsible alcohol use for participants in a professional setting.
• Known to remain confident, patient and instructive to all students throughout classes.

• Trusted to independently run and manage Katoomba main street gallery from open to closing.
• Streamlined daily operations by managing front desk tasks such as answering phones and emails, scheduling appointments, and greeting visitors.
• Memorised detailed artwork descriptions and artist biographies to facilitate accurate delivery of information to visitors.
• Promoted artists, events and exhibits via social media, email and other communication methods, boosting gallery attendance.
• Assisted in creation of engaging social media content to increase online visibility for gallery's exhibitions and events.
• Provided a welcoming environment for guests by maintaining a clean, organised and optimised gallery space and layout.
• Directed genuine interest towards current art on show resulting in consistent sales.
• Entered financial transaction data into spreadsheets to maintain accurate financial records for accounting and tax functions.

Training before role:

- Barista Training Course, MECCA Coffee, Sydney.

- Trained by qualified chef to prepare, cook and present artisanal high-quality menu.

• Trusted, multi-faceted team member recognised for upbeat, positive attitude. Routinely able to work in all areas of boutique cafe, including front of house, barista area and kitchen where I was trained to cook artisanal high-quality meals.
• Dedicated to organised daily workplace operation and high-quality customer experience.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
• Demonstrated strong multitasking skills, managing multiple areas of cafe simultaneously without sacrificing quality or presentation.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

• Consistently contributed to team success by exceeding team sales goals and quotas.
• Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
• Recognised for genuine, enthusiastic attitude and exceptional customer service.
• Utilized CRM software to manage client information, track leads, and monitor sales progress.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Trusted mentor for new sales representatives.