Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Pollard

Capel

Summary

Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and to exceed expectations. Energetic Runner, high productivity and efficient task completion. Possess specialized skills in rapid order delivery, accurate table management, and exceptional customer service. Good time management, communication, and teamwork to enhance dining experience and operational flow.

Overview

5
5
years of professional experience

Work History

Food Service Worker

Park Centre Cafe
06.2025 - Current
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Table Runner/Barista

Back beach cafe
04.2023 - Current
  • Handled various errands for employees throughout company.
  • Utilized point of sale (POS) systems to relay orders and manage customer bills when necessary.
  • Responded promptly to customer inquiries about their orders or deliveries.
  • Efficiently delivered food orders from kitchen to tables, ensuring timely service.
  • Maintained knowledge of menu items and daily specials to answer customer inquiries.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Assisted in stocking shelves with inventory as needed.
  • Collaborated with kitchen staff to manage order accuracy and address any discrepancies.
  • Effectively multitasked within fast-paced environment.

Barista

Capel Berry Cafe
04.2025 - 06.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Volunteer

Dolphin discovery
05.2020 - 01.2025
  • Helped with prep, set up, and breakdown of community and public events.

Education

Associate of Arts - Fine Arts

Tafe
12.2023

Skills

  • Customer service
  • Menu knowledge
  • Fast-paced adaptability
  • Multi-tasking
  • Positive attitude
  • Strong work ethic
  • Team oriented
  • Fast-paced environment
  • Flexible schedule
  • Working quickly
  • Cash register operation
  • Menu memorization

Timeline

Food Service Worker

Park Centre Cafe
06.2025 - Current

Barista

Capel Berry Cafe
04.2025 - 06.2025

Table Runner/Barista

Back beach cafe
04.2023 - Current

Volunteer

Dolphin discovery
05.2020 - 01.2025

Associate of Arts - Fine Arts

Tafe

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Bonnie Pollard