Bonnie Ross
Toolamba,VIC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated Job Title offering valuable contributions in all facets of administrative activities derived from diverse, Number-year background. Recognized for exemplary time management, organization, prioritization and work ethic. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
4
4
years of professional experience
Work History
Sign Maker
Mirrored Image Graffix And Signs
Toolamba, VIC
02.2009 - 06.2011
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Completed tasks on time to meet quality and safety standards.
- Monitored inventory, keeping necessary supplies on hand.
- Prepared vinyl for application on substrates or flat socks with associated weeding, trimming and taping.
- Maintained clean and tidy shop space for maximum customer appeal, safety and organization.
- Imported customer designs into software and verified dimensions, checked for errors and made corrections.
- Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
- Assisted in the installation of large-scale signs, resulting in successful project completion and positive client feedback.
- Enhanced customer satisfaction by creating custom and high-quality signage for various businesses.
Receptionist
Uniting Care Cutting Edge
Shepparton, VIC
12.2011 - 02.2013
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Reduced incoming call response time by implementing an effective call routing system.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, faxing documents.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Year 7 -
Mooroopna High School
Mooroopna, VIC 04.2001 -
Year 8 -
Shepparton High School
04.2001 -
Certificate 2 In General Adult Education -
Big Picture/ Unreal Learning.
Shepparton, VICSkills
Scheduling
Telephone skills
Tech-Savvy
Multi-Line Telephone Systems
Scheduling appointments
Verbal and written communication
Office Administration
Multi-line telephone operation
Greeting and Seating Clients
Typing Speed
Customer Service
Appointment Scheduling
Multi-Line Phone Systems
Call Answering and Routing
Microsoft Office
Timeline
Receptionist
Uniting Care Cutting Edge
12.2011 - 02.2013
Sign Maker
Mirrored Image Graffix And Signs
02.2009 - 06.2011
Year 7 -
Mooroopna High School
04.2001 -
Year 8 -
Shepparton High School
04.2001 -
Certificate 2 In General Adult Education -
Big Picture/ Unreal Learning.