Summary
Overview
Work History
Education
Skills
Timeline
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Bonnie Stephenson

Wollongong,NSW

Summary

Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.

Overview

8
8
years of professional experience

Work History

Aged Care Worker

Warrigal
01.2024 - 07.2025
  • Provided compassionate care and support to residents, ensuring comfort and dignity in daily activities.
  • Assisted in developing personalized care plans, enhancing individual well-being and quality of life.
  • Maintained accurate documentation of resident health status and care provided, ensuring compliance with regulatory standards.
  • Collaborated with healthcare professionals to coordinate services, optimizing resident care outcomes and responsiveness.
  • Trained new staff on best practices in aged care, fostering a supportive learning environment for team members.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted residents with daily living tasks, promoting independence and dignity.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Commercial Cleaner

Multicultural Aged Care (MACI)
03.2022 - 12.2023
  • Supervised cleaning teams to ensure adherence to safety protocols and quality standards.
  • Developed and implemented efficient cleaning schedules to enhance operational productivity.
  • Trained new staff on cleaning techniques and equipment usage for optimal performance.
  • Conducted regular inspections of facilities to identify areas needing improvement or maintenance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
  • Demonstrated adaptability by successfully transitioning between diverse work environments, catering to each client''s unique requirements and expectations.
  • Collaborated effectively with colleagues on large-scale projects to achieve desired outcomes within specified timeframes.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Assistant Dog Groomer / Front Desk Receptionist

Dapper Dog
09.2020 - 03.2022
  • Provided high-quality grooming services, including bathing, clipping, and nail trimming for diverse dog breeds.
  • Implemented effective grooming techniques to enhance pet comfort and satisfaction during sessions.
  • Educated pet owners on proper grooming maintenance and care for their dogs' specific needs.
  • Maintained cleanliness and organization in grooming area, adhering to safety and hygiene standards.
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.

Kitchen Hand

Saigon Senses
08.2017 - 06.2018
  • Prepared ingredients and maintained cleanliness in food preparation areas.
  • Assisted chefs with meal assembly and plating for timely service.
  • Operated kitchen equipment, ensuring proper use and safety protocols.
  • Monitored inventory levels, reporting shortages to management proactively.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.

Education

Certificate III, Individual Support (Aged Care)

TAFE NSW
NSW
01-2024

High School Diploma -

St Josephs Catholic High School
Albion Park, NSW
10-2018

Skills

  • Personal hygiene assistance
  • Dementia care
  • Feeding assistance
  • Multitasking and organization
  • First aid and safety
  • Incident reporting
  • Dependable and responsible
  • Behavioural management
  • Problem-solving
  • Team collaboration
  • Medication administration

Timeline

Aged Care Worker

Warrigal
01.2024 - 07.2025

Commercial Cleaner

Multicultural Aged Care (MACI)
03.2022 - 12.2023

Assistant Dog Groomer / Front Desk Receptionist

Dapper Dog
09.2020 - 03.2022

Kitchen Hand

Saigon Senses
08.2017 - 06.2018

Certificate III, Individual Support (Aged Care)

TAFE NSW

High School Diploma -

St Josephs Catholic High School

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