Bonnie Stone
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
2026
2026
years of professional experience
Work History
Social Media Specialist
Twotwosix Digital
Melbourne, VIC
03.2022 - Current
Senior Business Development Consultant
Pinnacle Health Club
Melbourne, VIC
04.2019 - 02.2021
- Conducted personalised consultations and needs assessments to effectively engage members.
- Maintained accurate records for all membership transactions, including renewals and cancellations.
- Provided ongoing support and resources to enhance member satisfaction.
- Managed daily administrative tasks.
- Facilitated tours for prospective members, showcasing gym facilities and services.
- Collaborated with local businesses to establish partnerships that benefit members.
Corporate Travel Business Consultant
HRG Australia
Melbourne, VIC
02.2011 - 03.2019
- Created new travel bookings.
- Assisted with modifications to existing bookings to accommodate client needs.
- Liaised with travel coordinators, airlines, and suppliers to ensure smooth operations.
- Managed email and phone communications to maintain effective information flow.
- Processed reissues and refunds of air tickets efficiently.
- Handled queues to prioritize urgent tasks and improve response times.
- Provided administrative support by generating invoices, TAR reports, and addressing credit card declines.
- Facilitated training for new staff.
Receptionist and Memberships Consultant
Goodlife Health Clubs - Wantirna
Melbourne, VIC
2010 - 2011
- Delivered customer service in person, via email, and over the phone.
- Meet and greet of members.
- Balanced banking and register transactions to ensure accurate financial records.
- Managed opening and closing operations of the gym to maintain security.
- Negotiation of contracts.
- Developed sales strategies to drive revenue growth.
- Conducted outreach initiatives to expand member base.
- General administrative strategies to optimize office efficiency.
Register Supervisor/Assistant Retail Sales Manager
The Warehouse/Sam's Warehouse Bayswater/Rowville
Melbourne, VIC
2005 - 2009
- Executed register operations to ensure accurate cash handling and till reconciliation.
- Managed stock movement, control, display, and handling to optimise inventory processes.
- Conducted stock take responsibilities to maintain accurate inventory records.
- Facilitated catalogue tie-ups to enhance product organization and accessibility.
Education
Medical Reception And Billing
Chisholm Institute
Melbourne, VIC02-2019
Certificate IV in Tourism
Jetset Training College
Melbourne, VIC12-2010
Victorian Certificate of Education
Upwey High School
Melbourne, VIC11-2006
Skills
- Excellent communication
- Sales
- Social Media
- Travel Booking
- Time management
- Professionalism
- Administrative support
- Planning and execution
References
References available upon request.
Timeline
Social Media Specialist
Twotwosix Digital
03.2022 - Current
Senior Business Development Consultant
Pinnacle Health Club
04.2019 - 02.2021
Corporate Travel Business Consultant
HRG Australia
02.2011 - 03.2019
Receptionist and Memberships Consultant
Goodlife Health Clubs - Wantirna
2010 - 2011
Register Supervisor/Assistant Retail Sales Manager
The Warehouse/Sam's Warehouse Bayswater/Rowville
2005 - 2009
Medical Reception And Billing
Chisholm Institute
Certificate IV in Tourism
Jetset Training College
Victorian Certificate of Education
Upwey High School