Sales Associate
Max Fashion
- Engaged customers professionally to determine their needs and offer tailored product suggestions.
- Upsold additional items based on customer interests to increase overall sales.
- Handled customer complaints calmly and effectively to maintain satisfaction.
- Processed payments, refunds, and exchanges accurately using point-of-sale systems.
- Maintained product displays and promotional signage to drive attention and traffic.
- Received and restocked merchandise to ensure organized and well-stocked shelves.
- Collaborated with team members to meet sales goals, and support daily operations.
- Maintained up-to-date knowledge of promotions, pricing, and store policies.