Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bo Ram Kim

North Kellyville,NSW

Summary

Dynamic Store Manager with a proven record in achieving sales targets and enhancing customer satisfaction. Skilled in team development, operational efficiency, and strategic decision-making to drive store performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Manager

Happytel Retail Group
Castle Hill, NSW
07.2022 - Current
  • Led team in achieving sales targets through effective training and development initiatives.
  • Implemented inventory management systems to enhance stock accuracy and minimize shrinkage.
  • Developed operational strategies that improved customer service and store efficiency.
  • Analyzed sales data to identify trends, informing strategic decisions for product placement.

Sales Assistant

Happytel Retail Group
Castle Hill, NSW
04.2018 - Current
  • Assisted customers in selecting products, promoting upselling opportunities and enhancing overall shopping experience.
  • Processed transactions efficiently using POS systems, ensuring accuracy in cash handling and inventory management.
  • Collaborated with team members to maintain store presentation standards and optimize product displays for visibility.
  • Provided training to new staff on customer service protocols, fostering a knowledgeable and responsive sales team.

Education

Certificate III in Individual Support (Disability) - Individual Support (Disability)

Reach For Training
Parramatta, NSW
11-2026

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Certification

Certificate III in Individual Support (Disability) - Nov 2026

Languages

Korean
English

Timeline

Store Manager

Happytel Retail Group
07.2022 - Current

Sales Assistant

Happytel Retail Group
04.2018 - Current

Certificate III in Individual Support (Disability) - Individual Support (Disability)

Reach For Training
Bo Ram Kim