BORCE PROSEV
Melbourne,VIC
Summary
Dedicated and driven professional committed to achieving organizational objectives and executing assigned tasks with professionalism and precision. Aiming to contribute to the success of the organization by diligently working towards its goals and consistently delivering high-quality results. Committed to maintaining a professional demeanor and ensuring that all responsibilities are carried out in an appropriate manner. Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
22
22
years of professional experience
Work History
National Business Development Manager – Australia & Singapore
CIBT
Melbourne, Australia
01.2014 - 12.2024
- Company Overview: One of the largest global travel visa and immigration providers, with a presence in over 26 countries.
- Drive commercial expansion in Australia and Singapore, strengthening regional presence, and nurturing client relationships.
- Negotiate and broaden new client partnerships while simultaneously enhancing existing relationships with CIBT and Newland Chase.
- Develop robust pipelines, and implement business development campaigns and strategies.
- Utilize strategies to improve the customer experience through thoughtful product enhancements and offerings that address the urgent needs of clients across various industry sectors, with a particular focus on Corporate and Travel Management Partners.
- Conduct strategic reviews of client portfolios to maximize growth, in collaboration with account management teams.
- Engage closely with mobility and HR managers to identify challenges in sourcing or mobilizing the appropriate talent for time-sensitive projects.
- Work in partnership with local Country Managers and teams in Business Development, Marketing, Customer Care, Product Delivery, IT, Client Services, and Operations.
- Collaborate on a global scale to uncover opportunities and align regional and international business objectives.
- Manage volume projections, pricing strategies, and contract negotiations
- Oversee key account responsibilities for the most critical clients, ensuring the highest levels of customer satisfaction
- Collaborate with global sales and account management teams to enhance and synchronize service delivery for clients across multiple markets as part of a unified global strategy
- Serve as CIBT’s primary contact in the APAC region, leading the training of new client services, account management, and business development personnel in key markets such as Australia, Singapore, India, China, and Hong Kong
- Demonstrate a commitment to equipping team members to address diverse client needs, thereby fostering strong and lasting partnerships
- One of the largest global travel visa and immigration providers with presence in over 26 countries
- Organized trade shows and events to promote brand awareness among target audiences.
Global Business Development Manager
Move One Inc.
UAE, Macedonia
01.2010 - 09.2013
- Company Overview: Members of FIDI, EURA, IAM, Lacma, BAR, AMSA, IPATA, specialized in handling corporate relocations, pet transportation, fine art shipping and other project logistics needs
- Reporting to Group HQ in Dubai (CEO, Group GM, Product Managers)
- Frequent traveling and work across offices, mostly in Dubai HQ and Macedonia (Global Operations Back Office)
- Main liaison / POC for international queries
- Decision maker for the Move One global partner network
- Coordination of the organizational global agent & corporate relations
- Managing and coordinating the BD/sales teams throughout the Move One multiple global locations (SEE, CIS, Asia, ME, Africa)
- Strategic development, negotiator, maintaining and sourcing of new business potentials on global level, PR, conference attendances / international partner / client meetings, etc
- Mediator and Decision maker on government, military and diplomatic removals
- Involved in Setting-up office establishments in Qatar, Saudi Arabia, Kuwait, Bahrain, Ethiopia, Uganda etc
- In 2012 took the heavy weight product and development as part of my duties
- Key customer project management in Iraq and Afghanistan by personal presence – 2013, Feb - Apr
- Training and hiring of new sales staff
- Budgeting, sales estimations , targeting
- Members of FIDI, EURA, IAM, Lacma, BAR, AMSA, IPATA, specialized in handling corporate relocations, pet transportation, fine art shipping and other project logistics needs
- Actively involved in GSA- Department of State programs and other diplomatic, military removals and logistics project management / heavy lift requirements
Regional Middle East Manager
Move One Inc.
Saudi Arabia
05.2011 - 01.2012
- Reporting to Group HQ in Dubai (CEO, Group GM)
- Called to deliver assistance in the global expansion ( ME Region ) additionally acting as the head of BDM
- Regional Middle East Manager responsible for entire operations and developments in Saudi Arabia, Kuwait and Bahrain, partially overseeing United Arab Emirates, Qatar, Iraq and Afghanistan
- Personally responsible in the business registration in KSA, overall set up and development of the offices in Riyadh, Jeddah and Al Khobar
- Engaged in the redevelopment of Kuwait city office, relocation and change of business license and registration
- Implemented all products operations other than partial logistics operations
- Change management, PR and Marketing implementation
- Development and Registering the offices for government, military and diplomatic removals, ITGBL, DOD – US Department of State
- Hiring of new staff, training, quality management
SEE (South Eastern Europe) and Russia - Business Development Manager
Move One Relocations
Hungary, Macedonia
08.2009 - 01.2010
- Regional Manager
- Reporting to regional HQ management in Budapest on all product levels and the CEO
- Strategic development, maintaining and sourcing of new business potentials in SEE ( South Eastern Europe ): Albania, Bosnia, Bulgaria, Croatia, Macedonia, Hungary, Montenegro, Romania, Serbia, Slovakia, Slovenia & Ukraine
- Managing all the sales teams on country levels in SEE
- Close cooperation with HR/Global Mobility management of key international corporations, local establishments, government institutions and consular/embassy shipping representatives
- Budgeting and sales projections
Executive Development Manager
Global
Macedonia
09.2006 - 02.2008
- Developed and executed business strategies for foreign investment companies.
- Performed strategic analysis, planning and development for optimal project execution.
- Conducted comprehensive analysis of government regulations across various industries.
- Directed development and execution of comprehensive marketing strategies for all accounts.
- Expanded business development initiatives through targeted sourcing.
- Nurtured strategic client relations, boosting overall portfolio development.
- Established relationships with key partners and vendors to ensure successful project outcomes.
Project Assistant Manager
Ministry of Health of Republic of Macedonia
Macedonia
09.2006 - 02.2007
- Performed project work under contract with Macedonian Ministry of Health.
- Identified project needs by reviewing project objectives and schedules.
- Conferred with project personnel to identify and resolve problems.
- Contributed to developing 100 new ideas for Macedonian Ministry of Health.
- Collaborated with global experts under World Bank and WHO funding; participated in strategic analysis.
- Ideas reviewed and approved by Macedonian House of Parliament.
- Recognized for role in key reforms essential for European Union candidacy with a Health Management Certificate issued by Sv.Kiril I Metodij University.
- Obtained governmental license for collaboration within the ministry and affiliated bodies.
Manager/Team Leader/Employment Advisor/Job Placement Officer/Marketing Officer and Social Research
Job Futures – Key Solutions
Australia
08.2004 - 05.2006
- Manager/Team Leader of the Thomastown site with a team of 30 employees
- Roles covered during my employment - Manager, Team Leader, Employment Advisor, Job Placement Officer, Marketing Officer and Social Research Officer
- Served as primary contact for Job Network, Centrelink, and DEWR inquiries at Wantirna and Thomastown locations.
- Participate in strategy development, decision making and problem solving to assist achievement of business goals
- Effectively market and promote the full range of services and programs of Job Futures-Key Solutions and DEWR- Department of Employment and Work Relations to clients and candidates
- Member of the Key Solutions OH&S/HR committee
- Demonstrate highly developed interpersonal and customer service skills including the ability to develop and maintain strong productive business relationships with customers
- Work knowledge of Job Network and the laws that operate within DEWR and case management procedures, labour market trends, social research trends, occupations and industries, training and specialised services, Integrated Employment System and job matching systems, and DEWR’s contractual and other legal obligations
- Enhanced team contributions and interactions.
- Conducted candidate evaluations focusing on expertise, background, and preparedness.
- Facilitated candidate job placements by sourcing and connecting them with potential employers.
- Developed comprehensive recruitment and training strategies.
- Offered comprehensive candidate support through skill assessments, job search guidance and employer engagement.
- Directed candidates to necessary training.
- Ensured continuous assistance following placement.
- Coordinated vacancy receipt and matching.
- Identified and placed top talent in job openings.
- Maintained excellent customer relations through post-sale assistance.
Marketing Manager
Lender Link
Australia
01.2004 - 08.2004
- Formulated and launched marketing and promotional campaigns to maximize profits.
- Delivered marketing strategy updates to upper-level management.
- Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
- Monitored competitors' activities to keep up with industry trends.
- Analyzed sales data to update a product or adjust marketing strategy.
- Managed the design and production of promotional materials, such as websites and brochures.
- Coordinated marketing events for showcasing product and service offerings.
Sales Manager
Mito’s Tiling & Construction
Australia
12.2002 - 01.2004
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Established and strengthened partnerships with major construction companies and subcontractors handling daily tasks
- Developed robust sales pipeline targeting prospective clients.
- Ensure fulfillment of all contractual obligations for both new and ongoing agreements.
- Supported supply management of crucial projects, including handling vendor relations.
Education
Certificate - Health Management
Sv. Kiril I Metodij University
Skopje, Macedonia01.2007
Double Bachelor Degree - Marketing, International Trade
Victoria University of Technology
Australia01.2004
Certificate - Market Research
Victoria University of Technology and the AMSRS
Australia01.2004
Advanced Diploma - International Business
Victoria University of Technology
Australia01.2002
Diploma - Business (International Trade)
Victoria University of Technology
Australia01.2001
High School -
Zef Ljus Marku - Gimnazium
Skopje, Macedonia01.1998
Skills
- Sales pipeline management
- Cold calling
- Negotiation tactics
- Territory management
- Proposal development
- Client acquisition
- CRM software
- Targeted prospecting
- Pricing strategy
- Industry networking
- Partnership development
- Trade show participation
- Revenue growth
- Presentation skills
- New market entry
- Product launches
- Key account growth
- Deal closing
- Sales training
- Competitive intelligence
- Sales presentations
- Cross-cultural sensitivity
- Influencing skills
- Problem-solving
- Financial forecasting
- Upselling strategy
- Strategy planning
- Strategy development
- Global business development
- Business development strategies
- International business development
- New business development
- Account management
- Key account management
- Account growth management
- Operations and logistics
- Background in logistics
- International logistics management
- Travel management expertise
- Group travel management
- Corporate travel management
- Relocations
- Networking
- Multitasking
- Contract negotiation
- Global mobility management
- International mobility management
- Talent management
- Global business expansion
- GDPR Compliance Knowledge
- Client management
- Building partnerships
- Client service delivery
- Budgeting and resource management
- Budgeting and Forecasting Knowledge
- Passive candidate engagement
Professional memberships
Honoured Member of the AMSRS (Australian Market and Social Research Society), Victorian, 004694
Personal Information
- Age: 45
- Nationality: Australian Macedonian
- Father of 2 beautiful gilrs
Languages
English
Native/ Bilingual
Macedonian
Native/ Bilingual
Serbian
Full Professional
Croatian
Full Professional
Bosnian
Full Professional
Bulgarian
Professional
Accomplishments
- Recognised for role in key reforms essential for European Union candidacy with a Health Management Certificate issued by Sv.Kiril I Metodij University.
- Obtained governmental license for collaboration within the Macedonian Ministry of Health and affiliated bodies.
Affiliations
- Parent volunteer at my daughters primary and secondary schools.
- Community volunteer – assisting elderly in need of gardening services.
- Sponsorship of the Loyola College “End of Year Student Awards”, giving back to the community and students who have demonstrated and accomplished great results.
- Passion to play and follow tennis, soccer and keep physically active – swimming / gym.
- Car enthusiast, love motor sports.
- Promoting higher business standards, better business methods and encouraging uniformity and cooperation between organizations. In-depth and accurate evaluation of people, identification and development of the leadership talent necessary to execute the business strategies, development and maintenance of business contacts.
References
References available upon request.
Timeline
National Business Development Manager – Australia & Singapore
CIBT
01.2014 - 12.2024
Regional Middle East Manager
Move One Inc.
05.2011 - 01.2012
Global Business Development Manager
Move One Inc.
01.2010 - 09.2013
SEE (South Eastern Europe) and Russia - Business Development Manager
Move One Relocations
08.2009 - 01.2010
Executive Development Manager
Global
09.2006 - 02.2008
Project Assistant Manager
Ministry of Health of Republic of Macedonia
09.2006 - 02.2007
Manager/Team Leader/Employment Advisor/Job Placement Officer/Marketing Officer and Social Research
Job Futures – Key Solutions
08.2004 - 05.2006
Marketing Manager
Lender Link
01.2004 - 08.2004
Sales Manager
Mito’s Tiling & Construction
12.2002 - 01.2004
Certificate - Health Management
Sv. Kiril I Metodij University
Double Bachelor Degree - Marketing, International Trade
Victoria University of Technology
Certificate - Market Research
Victoria University of Technology and the AMSRS
Advanced Diploma - International Business
Victoria University of Technology
Diploma - Business (International Trade)
Victoria University of Technology
High School -
Zef Ljus Marku - Gimnazium
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