Borche Petroski
Sydney,Australia
Summary
Hardworking professional offers demonstrated success in leading teams and managing tasks to successful completion. Skilled in problem-solving and good communication skill, team work, time management. Proven track record of developing and implementing successful strategies to optimize performance, increase efficiency, and improve quality.
Personable and organized professional with knack for leading teams and managing operations. Possesses comprehensive understanding of customer service principles and operational protocols, coupled with skills in conflict resolution and staff management. Committed to optimizing workflow and enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Relief Duty Manager
Star Aviation
03.2025 - Current
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Truck Driver and PRM Bus Driver
Star Aviation
02.2023 - Current
- Demonstrated ability to work independently without supervision for extended periods of time.
- Inspected truck before leaving terminals to ensure mechanical fitness.
- Follow all airport safety regulations and traffic rules.
- Communication and coordination, ensure timely and efficient finishing the tasks to meet flight schedules.
- Provided excellent customer service when delivering goods in a courteous manner.
- Operated with safety and skill to avoid accidents and delays.
Supervisor
Star Aviation
11.2022 - 01.2023
- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Motivated employees to reach highest professional potential.
Baggage Handler
Star Aviation
04.2022 - 09.2022
- Developed strong organizational skills while ensuring accuracy throughout entire process.
- Exercised good communication skills with colleagues while performing duties on the job.
- Operated conveyor belts, carts, dollies, pallet jacks and other equipment as required.
- Efficiently loaded and unloaded baggage from aircrafts with the use of a belt loader and other equipment.
- Security and Safety compliance it means checking baggage for damage or security concerns.
- Adhering to aviation security regulations and safety protocols.
Education
High School Diploma -
DSOU Mosha Piade-Tetovo
06.1997
Skills
- Time management
- Safe driving
- Transportation safety
- Attention to detail
- Strong work ethic
- Communication
- Ability to work under pressure
- Ability to multitasks
- Microsoft Office
Certification
Australia Driver License
LANGUAGES
Macedonian - Native
Timeline
Relief Duty Manager
Star Aviation
03.2025 - Current
Truck Driver and PRM Bus Driver
Star Aviation
02.2023 - Current
Supervisor
Star Aviation
11.2022 - 01.2023
Baggage Handler
Star Aviation
04.2022 - 09.2022
High School Diploma -
DSOU Mosha Piade-Tetovo
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