Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Boriana Corry

Summary

Skilled and successful at stepping into many different roles. Offering over 15 years experience in administration and customer service, with 3 years experience in management.

Overview

2
2
years of professional experience

Work History

Laboratory Manager /Admin Manager

SupaPharm
Hornsby, NSW
03.2023 - Current

Laboratory

  • Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
  • Ensured that all regulatory standards were met during laboratory operations.
  • Maintained records of all test methods used in the laboratory environment.
  • Conducted quality control checks on samples for accuracy and precision.

Admin

  • Proficient in organising , planning and prioritising tasks to manage time and resources efficiently.
  • Strong verbal and written communication abilities to interact with staff and customers.
  • Capacity to identify issues, analyze information, and implement effective solutions promptly.
  • Ability to lead, motivate, and manage a team effectively, ensuring productivity and a positive work environment.

Retail Manager

Terry White Compounding
Penrith, NSW
05.2022 - 03.2023
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Coached, managed and developed teams to provide exceptional service and achieve sales goals.
  • Oversaw retail operations to ensure all stations were operating efficiently and maintaining customer service standards.
  • Effectively managed inventory controls and re-orders within budget guidelines.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Organized new stock for floor placement.

Retail Manager

Pharmacy Nutrition Warehouse
Quakers Hill, NSW
01.2022 - 05.2022
  • Connect with customers daily to understand needs, provide assistance and collect feedback to optimise operations.
  • Oversee work activities, performance and service quality of pharmacy staff.
  • Manage weekly schedules and requests for leave.
  • Assess safety procedures and regulations to maintain pharmacy compliance.
  • Advise patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Train individuals in how to use devices to promote optimal medical support.
  • Order supplies needed for pharmacy and keep tabs on inventory levels.
  • Order inventory on weekly basis to meet anticipated demand and reduce backorders.
  • Supervise team of pharmacy technicians and support staff.
  • Invoice matching and ordering stock through POS works.

Human Resources Manager

Nexgen Pharma
Castle Hill, NSW
2017 - 2019
  • Supervised and guided personnel to eliminate downtime and boost productivity.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Enter Payroll details in Xero Accounting.
  • Enter timesheets and generate weekly payroll files.
  • Issue payslips and resolve staff pay disputes.

Office Administrator

Absolute Strata Management
Kogarah, NSW
2011 - 2014
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
  • Processed financial documents, contracts, expense reports and invoices.
  • Generated and distributed Levy notices.
  • Created work orders.
  • Obtained quotes.
  • Made orders for new office supplies.
  • Prepared AGM and EGM notices for over 500 buildings.
  • Oversaw workforce management and staff scheduling to keep office operations running smoothly.
  • Interacted professionally with owners, tenants and real estate agents, answering questions and responding to phone and email inquiries.

Dispensary Technician

Bova Compounding
Caringbah, NSW
2010 - 2011
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Received written prescriptions and refill requests from patients, doctors and vets, evaluating information for completeness and accuracy before filling.
  • Communicated effectively with doctors, vets or patients.
  • Answering phone enquiries and emails.

Lab Technician

Bob Harrison TerryWhite Chemist
Miranda, NSW
2007 - 2010
  • Collected, labeled and stored chemicals according to laboratory specifications.
  • Generated formulas
  • Compounded medications such as HRT troches, creams , capsules, solutions.

Pharmacy Technician

Caringbah Medical Centre Pharmacy
Caringbah, NSW
2008 - 2010
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Created new customer profiles , allergies and new medications in pharmacy computer systems.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Dispensary Technician

Australian Custom Pharmaceuticals
Taren Point, NSW
2006 - 2008
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Liaising with doctors
  • Answering phones
  • Filing original prescriptions
  • Dispensing compounded medications

Pharmacy Technician

Super Save Pharmacy
Kogarah, NSW
2002 - 2006
  • Entered patient and medication information into Fred Dispense to generate prescription labels.
  • Requested scripts from doctors.
  • Educated patients on prescription instructions and answered questions regarding drug side effects.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Assistant

Soul Pattinson Pharmacy
Kogarah, NSW
2002 - 2006
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Helped pharmacy staff prepare medications and fill orders.
  • Opened incoming supplies and stocked in correct locations.
  • Restocked shelves and prepared expired drugs for return.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Prepared medication labels with item name and quantity.
  • Answered customer questions about prescribed and OTC medications.
  • Supported pharmacist in preparing daily prescriptions.

Education

Health Science

UTS

Strata Management

Australian College of Professionals

Property Management

Real Estate Institute of NSW

Fashion, Glamour And Bridal Make Up Artistry

Napoleon Perdis Make Up Academy

Skills

  • Accounts Payable and receivable
  • Customer service
  • Management skills
  • Payroll
  • Retail sales
  • Staff training
  • Phones and emails
  • Cash register operation
  • Customer assistance
  • Decision making
  • Team building
  • Relationship building
  • Friendly and positive attitude
  • Time management

Languages

Bulgarian
Native/ Bilingual

Timeline

Laboratory Manager /Admin Manager

SupaPharm
03.2023 - Current

Retail Manager

Terry White Compounding
05.2022 - 03.2023

Retail Manager

Pharmacy Nutrition Warehouse
01.2022 - 05.2022

Human Resources Manager

Nexgen Pharma
2017 - 2019

Office Administrator

Absolute Strata Management
2011 - 2014

Dispensary Technician

Bova Compounding
2010 - 2011

Lab Technician

Bob Harrison TerryWhite Chemist
2007 - 2010

Pharmacy Technician

Caringbah Medical Centre Pharmacy
2008 - 2010

Dispensary Technician

Australian Custom Pharmaceuticals
2006 - 2008

Pharmacy Technician

Super Save Pharmacy
2002 - 2006

Pharmacy Assistant

Soul Pattinson Pharmacy
2002 - 2006

Health Science

UTS

Strata Management

Australian College of Professionals

Property Management

Real Estate Institute of NSW

Fashion, Glamour And Bridal Make Up Artistry

Napoleon Perdis Make Up Academy
Boriana Corry