Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Awards
Generic

Boshra Bandi Amirabad

Blacktown

Summary

Dedicated and enthusiastic psychology student at Macquarie University with a diverse background in retail, administration, and healthcare. Seeking opportunities to leverage my interpersonal, organizational, and customer service skills while gaining experience relevant to psychology and human behaviour.

Overview

5
5
years of professional experience

Work History

Dental Receptionist

Grace Dental Group
02.2025 - Current
  • Managed patient scheduling and appointment confirmations to optimize office workflow.
  • Assisted in maintaining electronic health records for accurate patient information.
  • Coordinated insurance verification processes to streamline patient billing procedures.
  • Provided exceptional customer service, addressing patient inquiries and concerns effectively.

OPTICAL DISPENSER

Specsavers Optometrists
09.2022 - 12.2024
  • Assisted customers in selecting appropriate eyewear and lens options, providing exceptional service to meet individual needs.
  • Conducted pre-screening eye tests and managed prescription verification with precision.
  • Built strong rapport with clients, enhancing customer loyalty and satisfaction.
  • Maintained accurate inventory records and ensured the smooth operation of daily store activities.
  • Managed inventory, including ordering, receiving, and organizing eyewear and accessories.

ADMINISTRATOR

Green Community Care
01.2023 - 11.2023
  • Coordinated schedules, meetings, and documentation for organizational activities.
  • Delivered exceptional administrative support, ensuring accurate record-keeping and compliance with organizational policies.
  • Managed communication with clients and staff, fostering a collaborative environment.
  • Assisted in the preparation of reports and presentation materials.
  • Supported month-end closing processes and reviewed completed work to reduce errors.

SALES ASSISTANT

Zara
04.2022 - 10.2022
  • Delivered exceptional customer service, assisting clients in finding products that matched their preferences and needs.
  • Maintained store displays and ensured merchandise was presented attractively.
  • Managed point-of-sale transactions with efficiency and accuracy.
  • Collaborated with team members to achieve sales targets and maintain store standards.

SALES ASSISTANT

Novo Shoes
01.2021 - 02.2022
  • Provided personalized shopping experiences to customers, boosting sales and brand loyalty.
  • Assisted in inventory management and ensured stock levels were adequately maintained.
  • Demonstrated excellent communication and teamwork skills to meet sales goals.
  • Managed operational tasks, including cash handling and maintaining a clean shopping environment.

Education

PSYCHOLOGY

Macquarie University
01.2026

Skills

  • Strong interpersonal and communication skills
  • Exceptional organizational and administrative abilities
  • Customer service excellence
  • Problem-solving and adaptability
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with point-of-sale systems and inventory management
  • Excellent multitasking capability

LANGUAGES

Persian, Bilingual or Proficient (C2)
Turkish, Upper intermediate (B2)

Timeline

Dental Receptionist

Grace Dental Group
02.2025 - Current

ADMINISTRATOR

Green Community Care
01.2023 - 11.2023

OPTICAL DISPENSER

Specsavers Optometrists
09.2022 - 12.2024

SALES ASSISTANT

Zara
04.2022 - 10.2022

SALES ASSISTANT

Novo Shoes
01.2021 - 02.2022

PSYCHOLOGY

Macquarie University

Awards

Finalist citizen of the year in Blacktown, Harding Miller and Friends of Zeinab scholarships

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Boshra Bandi Amirabad