Boston Vaotu'ua
Sydney,NSW
Summary
Dynamic and results-driven professional with exceptional customer service skills honed at Grand Millennium Hotel. Proven ability to mentor teams and enhance service standards, ensuring compliance with health regulations. Strong problem solver with sales experience and expertise in cash handling, contributing to successful dining experiences and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Temp Worker
The Recruitment Network
12.2024 - 04.2025
- Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Served as a liaison between kitchen staff and guests regarding dietary restrictions or special requests ensuring a pleasant dining experience for all.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Ensured compliance with all health department regulations by maintaining a clean workspace at all times.
Banquets Attendant
Grand Millennium
04.2024 - 04.2025
- Cleaned and maintained dining area and condiment stations.
- Assisted customers with information regarding menu offerings and nutrition information.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Delivered food to guest tables with timeliness and efficiency.
- Processed sales transactions using POS system.
- Contributed to successful events by efficiently setting up tables, chairs, linens, and place settings according to client specifications.
Senior Waiter
Grand Millennium Hotel
04.2024 - 04.2025
- Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Served as a liaison between kitchen staff and guests regarding dietary restrictions or special requests ensuring a pleasant dining experience for all.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Ensured compliance with all health department regulations by maintaining a clean workspace at all times.
Education
High School Diploma -
Mount Roskill Grammar School
Auckland12.2024
Skills
- Sales experience
- Supply restocking
- Strong problem solver
- Exceptional customer service
- Cash handling
Certification
RSA (Responsible Service of Alcohol)
Food Handlers Certification
Timeline
Temp Worker
The Recruitment Network
12.2024 - 04.2025
Banquets Attendant
Grand Millennium
04.2024 - 04.2025
Senior Waiter
Grand Millennium Hotel
04.2024 - 04.2025
High School Diploma -
Mount Roskill Grammar School
Similar Profiles
Riahn MahoneyRiahn Mahoney
FOH Team Member at The Recruitment NetworkFOH Team Member at The Recruitment Network
Preeti Shwe Zin WinPreeti Shwe Zin Win
Kitchen Hand at The Recruitment NetworkKitchen Hand at The Recruitment Network
Zoila CarrascoZoila Carrasco
Kitchen Hand at The Recruitment NetworkKitchen Hand at The Recruitment Network