Summary
Overview
Work History
Education
Skills
Timeline
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Bowen Hallett

Karalee,QLD

Summary

Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.

Overview

2
2
years of professional experience

Work History

Crew Trainer

McDonald's Restaurant
02.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Provided coaching and mentoring to employees.
  • Produced training materials and gathered resources to equip crew members with learning opportunities.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

Crew

McDonald's Restaurant
10.2021 - 02.2023
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

Kenmore State High School
Kenmore, QLD
11.2023

Skills

  • Active Listening
  • Learning Platforms
  • Team Leadership
  • Training Materials Development
  • Relationship Management
  • Workplace Safety
  • Process Improvement
  • Work Planning and Prioritization
  • Continuous Improvement
  • Manual Driver's License

Timeline

Crew Trainer

McDonald's Restaurant
02.2023 - Current

Crew

McDonald's Restaurant
10.2021 - 02.2023

High School Diploma -

Kenmore State High School

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Bowen Hallett