Bowen Mahon
Berwick,VIC
Summary
Business development professional with robust history of driving growth and fostering partnerships. Proven ability to identify market opportunities and execute strategic initiatives for revenue generation. Collaborative team player with strong focus on achieving results and adapting to dynamic business environments. Skilled in relationship building, market analysis, and project management.
Long story short, I'm a go-getter with a passion of winning.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Manager / Account Manager
ELGAS
06.2023 - Current
- Lead the development and fine-tuning of account plans, retention and sales growth.
- Team Leader - Lead and support Customer Care Team.
- Respond and allocate resources to all practical site requests to achieve AUS/NZ Industry
compliance, customer satisfaction and retention targets. - Account growth by actively procuring new business, pursuing quality leads, closing
sales prospects and door to door cold calling. - Acts as the primary customer contact responsible for negotiating terms and rates with
owners and site managers across various industry sectors. - Facilitates pricing efforts, working with the internal team to develop distinct market
positioning, in order to enhance the Stargas brand amongst the target market. - Maintain and establish relationships between Elgas/Stargas branches, cost centers and
customers. - Internal Inventory/Supply Chain Management
- Monthly reporting: New business, retention, margin, volume, competitor activity, compliance
and distribution. - Personally deliver gas cylinders state wide to win new business, or to assist transport in critical scenarios.
Business Development Manager / Retail Assistant
BOC Gases
09.2021 - 05.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to category.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handle large deliveries of dangerous goods and deliver exceptional customer service whenever needed.
- Handled simple and complicated customer enquiries regarding accounts, invoicing and a wide range of industrial products via face-to-face or over the phone conversations
- Manage small to large accounts and support their business needs in any way possible.
Line Cook / Customer Sales Representative
Guzman Y Gomez
06.2018 - 08.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Utilise communication techniques to encourage and empower team members during shift, resulting in enhanced morale amongst colleagues.
- Set up and prepared cooking supplies and workstations during opening and closing to maximise productivity.
- Adapted quickly to new roles (i.e. day manager, roster management), demonstrating versatility and eagerness to learn from colleagues.
Education
Certificate III - SIR30216 - Retail And Sales
Foundation Education
Dandenong, VIC09.2023
High School Diploma -
Berwick College
Berwick, VIC10.2017
Skills
- Team leadership
- Business development and planning
- Customer service
- Prospecting
- Relationship building and management
- Territory and account management
Certification
- Priority Management - Working Sm@rt With Microsoft Outlook Virtual Training (2024)
- Australian Institute of Management - Negotiation Skills (2024)
- SMART - Sales Marketing & Retention Training (2023)
- Enrich Sales & Consumer Training (2023)
- EC Training - Effective Communication (2023)
- MIGAS - Medal of Excellence / Trainee of the Year (2022)
- Yugo Driving School - Forklift License (2022)
- Safety and Awareness Driving Certificate (2022)
- Work Safe White-Card (2017)
Timeline
Business Development Manager / Account Manager
ELGAS
06.2023 - Current
Business Development Manager / Retail Assistant
BOC Gases
09.2021 - 05.2023
Line Cook / Customer Sales Representative
Guzman Y Gomez
06.2018 - 08.2021
Certificate III - SIR30216 - Retail And Sales
Foundation Education
High School Diploma -
Berwick College
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