Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies
Languages
Timeline
Generic

Bowie Cheung

Modbury,South Australia

Summary

Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Startup Founder

R&B Bedding
11.2016 - Current
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Defined company roles and responsibilities to establish and enhance processes.
  • Created organization's mission and vision statements for use by employees.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Warehouse Manager

Save A Lot Beds
03.2012 - 02.2016
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

Education

Bachelor of Commerce - International Business

University of Adelaide
Adelaide, SA
05.2011

High School Diploma -

Pembroke School
Kensington, SA
12.2008

Skills

  • Order Fulfillment
  • Materials Transport
  • Administrative Support
  • Stocking and Replenishing
  • Customer Service and Assistance
  • Product and Service Solutions
  • Calm and Professional Under Pressure
  • Revenue Generation

Accomplishments

  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Receiving more than 130 positive reviews through satisfied customers experiences

Certification

  • Certified Startup Founder, R&B Bedding - 2016 until now

Hobbies

I am huge on playing basketball and been loving this sport since I was 11. Been playing for more than 20 years and was playing competitively until starting my own business.

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional

Timeline

Startup Founder

R&B Bedding
11.2016 - Current

Warehouse Manager

Save A Lot Beds
03.2012 - 02.2016

Bachelor of Commerce - International Business

University of Adelaide

High School Diploma -

Pembroke School

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Bowie Cheung