Boyde Raines
Nudgee
Summary
Dynamic retail professional with a proven track record at Woolworths Group and Super Retail Group, excelling in team leadership and customer service. Enhanced store performance through strategic planning and inventory control, achieving key KPIs. Recognised for fostering a positive work culture and driving revenue growth while maintaining high safety standards.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Super Retail Group
01.2025 - Current
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Lead and motivated teams to achieve company KPI's and managed online department to deliver products across QLD as the leading high fulfillment store.
- Improved safety measures through regular equipment maintenance and adherence to safety protocols.
- Assisted the Store Manager in analysing sales data to identify trends and make informed decisions for improving overall store performance and product range.
- Fostered a positive work culture by promoting teamwork and recognising individual achievements among staff members regularly.
- Assisted in the store refurbishment to implement a new Tackle Store in Everton Park BCF.
Manager
Woolworths Group
04.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes and achieved company KPI's.
- Maintained professional, organised, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Successfully managed and engaged a variety of teams in Bakery, Grocery, Online, Customer Service and Fresh Convenience.
- Inspired and trained internal staff to advance into leadership roles within Woolworths Group and built relations with surrounding stores.
- Successfully contributed in training and preparing departments for internal and external audits with strong results.
Accounts Manager
Wave Disability Support Pty Ltd
01.2019 - 11.2021
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
- Collaborated with purchasing department to reconcile invoices and facilitate payments.
- Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
- Collaborated with sales teams to identify new opportunities, driving revenue growth.
- Contributed to maintaining and building company safety standards and procedures.
- Audited account books and transactions on a daily basis.
- Built rosters to meet legal compliance and maintain company needs.
Skills
- Problem-solving
- Customer service
- Time management
- Team building and leadership
- Inventory control
- Retail operations
- Customer experience
- Customer service and engagement
- Team management
- Loss prevention
- Strategic planning
Timeline
Assistant Store Manager
Super Retail Group
01.2025 - Current
Manager
Woolworths Group
04.2020 - Current
Accounts Manager
Wave Disability Support Pty Ltd
01.2019 - 11.2021
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