Summary
Overview
Work History
Skills
Timeline
Generic

Boyde Raines

Nudgee

Summary

Dynamic retail professional with a proven track record at Woolworths Group and Super Retail Group, excelling in team leadership and customer service. Enhanced store performance through strategic planning and inventory control, achieving key KPIs. Recognised for fostering a positive work culture and driving revenue growth while maintaining high safety standards.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Super Retail Group
01.2025 - Current
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Lead and motivated teams to achieve company KPI's and managed online department to deliver products across QLD as the leading high fulfillment store.
  • Improved safety measures through regular equipment maintenance and adherence to safety protocols.
  • Assisted the Store Manager in analysing sales data to identify trends and make informed decisions for improving overall store performance and product range.
  • Fostered a positive work culture by promoting teamwork and recognising individual achievements among staff members regularly.
  • Assisted in the store refurbishment to implement a new Tackle Store in Everton Park BCF.

Manager

Woolworths Group
04.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes and achieved company KPI's.
  • Maintained professional, organised, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Successfully managed and engaged a variety of teams in Bakery, Grocery, Online, Customer Service and Fresh Convenience.
  • Inspired and trained internal staff to advance into leadership roles within Woolworths Group and built relations with surrounding stores.
  • Successfully contributed in training and preparing departments for internal and external audits with strong results.

Accounts Manager

Wave Disability Support Pty Ltd
01.2019 - 11.2021
  • Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
  • Collaborated with purchasing department to reconcile invoices and facilitate payments.
  • Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
  • Collaborated with sales teams to identify new opportunities, driving revenue growth.
  • Contributed to maintaining and building company safety standards and procedures.
  • Audited account books and transactions on a daily basis.
  • Built rosters to meet legal compliance and maintain company needs.

Skills

  • Problem-solving
  • Customer service
  • Time management
  • Team building and leadership
  • Inventory control
  • Retail operations
  • Customer experience
  • Customer service and engagement
  • Team management
  • Loss prevention
  • Strategic planning

Timeline

Assistant Store Manager

Super Retail Group
01.2025 - Current

Manager

Woolworths Group
04.2020 - Current

Accounts Manager

Wave Disability Support Pty Ltd
01.2019 - 11.2021
Boyde Raines