Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brad Burton

Armidale,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

13
13
years of professional experience

Work History

Field Officer

Armidale Tree Group
Armidale, NSW
11.2021 - Current
  • Ensured adherence to safety protocols during field visits.
  • Collaborated with other organizations to coordinate resources for clients in need.
  • Facilitated communication between organization stakeholders.
  • Assisted in the development of programs, policies, procedures, and protocols related to field operations.
  • Monitored projects for compliance with regulations and standards.
  • Maintained records of field activities and data collection efforts.
  • Advised management on changes needed to improve program effectiveness.
  • Attended meetings with local government officials or community leaders.
  • Compiled monthly progress reports detailing accomplishments against objectives.
  • Collected feedback from beneficiaries regarding their experience with the organization's services.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Delivered products to customer locations on time.
  • Assisted in the repairs of broken equipment or machinery.
  • Operated riding mower to cut grass and trim edges of lawns, flower beds, and sidewalks.
  • Maintained mowers by changing oil, sharpening blades, checking tire pressure, and cleaning air filters.
  • Performed daily maintenance tasks such as refueling, lubricating, and adjusting parts.
  • Inspected all safety devices before starting operations.
  • Transported tools and materials to work sites using company vehicles.
  • Followed safety regulations regarding proper use of protective gear such as gloves and goggles when operating machinery.
  • Operated tractor and trailer to haul equipment, supplies, and materials.
  • Maintained daily logs of activities and services performed.
  • Cleaned up debris and removed it from job site areas.
  • Followed safety protocols while operating heavy machinery.
  • Transported soil, manure, fertilizer and other farm products between sites using tractor trailers.
  • Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
  • Monitored the health of plants in order to identify any problems with pests or diseases.
  • Ensured that garden maintenance tasks were completed efficiently and safely.
  • Applied weed control treatments as necessary.
  • Performed regular pruning and trimming of hedges, bushes, shrubs, trees and other vegetation.
  • Provided advice on soil management techniques such as fertilization and irrigation schedules.
  • Developed planting plans for clients based on their individual needs.
  • Transplanted seedlings into larger pots or containers when needed.
  • Weeded beds by hand or with a hoe and rake to remove unwanted plant species from the garden.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Performed transplanting, cultivating, trimming, fertilization and pruning tasks.
  • Watered plants and performed minor irrigation repair and adjustments.
  • Transported plants and trees to and from planting sites.
  • Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
  • Operated chainsaw in a safe manner to fell trees, buck logs and cut firewood.
  • Maintained chainsaws by checking oil levels and sharpening blades regularly.
  • Assessed the size of trees and determined how they should be cut down safely.

Retail Team Member

BCF
Armidale, NSW
01.2020 - 01.2021
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
  • Inspected merchandise for defects prior to display on sales floor or shipment to customers.
  • Tracked shipments of incoming goods, ensuring timely delivery of orders placed by customers.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained records related to sales for store management.

Wall & Floor Tiling Laborer

D.B Burton Wall & Floor Tiling
Armidale And Surrounds, NSW
03.2012 - 05.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Delivered products to customer locations on time.
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Transported heavy items from one location to another using hand trucks or carts.
  • Stacked and arranged products on pallets according to size and weight requirements.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
  • Prepared surfaces prior to painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Inspected finished projects for quality assurance purposes before handing off to customer.
  • Operated various power tools such as drills and saws safely while following manufacturer's instructions.
  • Ensured that all personal protective gear was worn at all times while on the job site.
  • Repaired damaged drywall sections including taping joints and applying texture coats as needed.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Completed variety of physical labor tasks.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Cut materials into specified sizes for installation using tile cutters and power saws.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Gained independent working skills and guided and mentored less experienced team members.

Waiter

Fat Gosse Crossing
Armidale, NSW
02.2011 - 12.2012
  • Greeted guests and answered questions about menu items.
  • Took orders from patrons accurately and efficiently.
  • Brought food and beverages to tables in a timely manner.
  • Assisted with setting up the dining area before shift began.
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Performed cashier duties such as taking payments, counting change, and issuing receipts.
  • Ensured all dishes were prepared according to recipe standards.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
  • Informed customers of daily specials in an engaging manner.
  • Assisted cooks by prepping ingredients for meals prior to service times.
  • Stocked shelves with supplies such as utensils, cups, glasses.
  • Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Served food and beverages to patrons and confirmed complete orders.

Education

White Card

White Card Australia
01-2021

Certificate II in Horticulture -

TAFE
Armidale, NSW
01-2019

Chemical Accreditation Level 3
Armidale, NSW
01-2019

Australian Training And Consulting
Armidale, NSW
01-2016

Responsible Service of Alcohol/Responsible Service
Armidale, NSW
01-2014

Armidale High School Certificate
Armidale, NSW
01-2014

Skills

  • Problem-Solving
  • Risk Assessment
  • Reliability
  • Effective Communication
  • Task Prioritization
  • Active Listening
  • Organizational Skills
  • Time Management
  • Adaptability and Flexibility
  • Goal Setting
  • Decision-Making
  • Team Leadership
  • Staff Management

References

References available upon request.

Timeline

Field Officer

Armidale Tree Group
11.2021 - Current

Retail Team Member

BCF
01.2020 - 01.2021

Wall & Floor Tiling Laborer

D.B Burton Wall & Floor Tiling
03.2012 - 05.2020

Waiter

Fat Gosse Crossing
02.2011 - 12.2012

White Card

White Card Australia

Certificate II in Horticulture -

TAFE

Chemical Accreditation Level 3

Australian Training And Consulting

Responsible Service of Alcohol/Responsible Service

Armidale High School Certificate

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