Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Brad Clark

Summary

Dynamic and results-driven Assistant Branch Manager with a strong background in logistics, supply chain operations, and team leadership. Currently overseeing a team of 10 direct reports in a high-pressure service environment, excelling in both managerial and hands-on problem-solving to ensure exceptional customer service. Extensive experience in demand planning, stakeholder management, and driving cost efficiencies across multiple regions. Proven ability to lead complex projects, optimize operational workflows, and foster strong relationships with internal and external stakeholders. Adept at delivering high-impact results in logistics, supply chain, and service management. Associate Member of CIPS, actively pursuing MCIPS certification.

Overview

8
8
years of professional experience

Work History

Assistant Branch Manager & North Island Operations Lead

Superloo
09.2024 - Current
  • Lead and manage a team of 10 service truck drivers, ensuring high performance and alignment with company objectives
  • Build and nurture a cohesive team culture focused on positive values, collaboration, and mutual respect
  • Set and maintain operational standards for safety, customer service, asset presentation, and maintenance
  • Troubleshoot and resolve operational issues daily, providing hands-on support and effective problem-solving
  • Manage and supervise stock levels of assets, including portable toilets and fencing, as well as consumables for branches on a monthly basis
  • Assist the National Operations Manager with maintenance, registration, and regulatory compliance of trucks and transport assets across branches
  • Improve the standards and consistency of toilet services through targeted training programs and regular driver training audits
  • Prioritize and enforce workplace safety standards, fostering a secure and compliant environment for all team members
  • Develop and implement team-building initiatives to drive engagement, morale, and productivity
  • Monitor and evaluate team performance, providing constructive feedback and coaching to support professional growth

Logistics Manager

Jacobs Douwe Egberts (JDE)
12.2020 - 09.2024
  • Oversaw demand planning and inventory management for coffee machines and spare parts worth over NZD 4 million
  • Managed international and domestic freight operations, optimizing logistics workflows to enhance efficiency
  • Led initiatives in sustainable practices and smart recycling, aligning with company environmental goals

Supply Chain Operations Specialist

Jacobs Douwe Egberts (JDE)
07.2018 - 12.2020
  • Managed end-to-end supply chain operations, from procurement to delivery, ensuring cost-effective and timely execution
  • Collaborated with cross-functional teams to drive continuous improvement in supply chain processes

Business Process Owner

Jacobs Douwe Egberts (JDE)
06.2017 - 07.2018
  • Successfully led an international project to integrate multiple ERP systems, resulting in streamlined operations
  • Administered and maintained MS Dynamics CRM systems across NZ and AU, significantly enhancing operational efficiency

Education

Completed high school education -

Mt Albert Grammar School
01.1997

Skills

  • Leadership & Team Management
  • Supply Chain & Demand Planning
  • Stakeholder Engagement & Communication
  • Project Management & Process Improvement
  • Cost Optimization & Budget Management
  • Health & Safety Compliance
  • SAP & MS Dynamics 365 Proficiency
  • International & Domestic Vendor Management
  • SAP Material Master Data Management
  • MS Dynamics 365 & CRM Administration
  • ERP System Integration
  • Advanced Excel & Data Analysis
  • Warehouse Management Systems (WMS)
  • SharePoint & PowerApps Development
  • People Management
  • Asset Management
  • Regulation Compliance

Accomplishments

  • Rebuilt operations team due to severe underperformance, including actively re-hiring 10 staff and training them to full operational status. Rebuilt culture from ground up, and returned positive performance metrics within 3 months.
  • Spearheaded cost-saving initiatives resulting in a total of NZD 1.98 million in savings over 12 months, including reducing international freight costs by 30% and local freight costs by 39%.
  • Led the design and deployment of CRM systems across NZ and AU, resulting in a 14.5% reduction in service costs in NZ and a 12% reduction in AU.
  • Managed the successful integration of 5 legacy ERP systems into SAP ERP, ensuring on-time delivery and green-light status during the global rollout.
  • Regularly engaged with a wide array of internal and external stakeholders, including country managers, CFOs, national sales managers, technical service leads, and international suppliers, fostering strong collaboration and effective communication.
  • Streamlined supply chain processes, resulting in improved delivery times, enhanced customer satisfaction, and a significant reduction in equipment downtime through proactive maintenance scheduling.

Timeline

Assistant Branch Manager & North Island Operations Lead

Superloo
09.2024 - Current

Logistics Manager

Jacobs Douwe Egberts (JDE)
12.2020 - 09.2024

Supply Chain Operations Specialist

Jacobs Douwe Egberts (JDE)
07.2018 - 12.2020

Business Process Owner

Jacobs Douwe Egberts (JDE)
06.2017 - 07.2018

Completed high school education -

Mt Albert Grammar School
Brad Clark