Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Tsourtzouklis

Park Orchards

Summary

Highly Motivated with a "can do" attitude and a willingness to learn as much as possible in order to improve myself.


I am Australian, but I have spent a majority of my adult life in Greece. I have decided to come back to Australia to make a life for myself and develop new and rewarding opportunities.

Overview

2026
2026
years of professional experience

Work History

Administrative Assistant

Patoulio Motor Vehicles
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Childcare Educator

Buckets Early Learning Centre
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Maintained and fostered positive and constructive interactions with staff, families and children.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.

Childcare Lead Educator

Kids Club Learning Center
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Created and developed lesson plans to meet students' academic needs.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.

Receptionist Administrator

Kenelec
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Promoted maintenance of professional and courteous customer interactions across reception personnel.
  • Monitored visitor access and maintained situational awareness to promote on-site security and safety.

Customer Service and Sales Representative

Miele Australia
01.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Diploma In Childcare

Best Chance
Melbourne
2021

Nail Technician

Millenium Education Centre
Greece
2016

Skills

  • Clear and Direct Communication
  • Organizing and Distributing Materials
  • Collaborative and Team-Oriented
  • Multitasking and Time Management

Timeline

Customer Service and Sales Representative

Miele Australia
01.2023 - Current

Administrative Assistant

Patoulio Motor Vehicles

Childcare Educator

Buckets Early Learning Centre

Childcare Lead Educator

Kids Club Learning Center

Receptionist Administrator

Kenelec

Diploma In Childcare

Best Chance

Nail Technician

Millenium Education Centre

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Stephanie Tsourtzouklis