Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brad Roulston

Craigieburn,VIC

Summary

A dedicated employer/and or self employed operator in the skip bin/waste management industry seeking employment wihtin a reputable business

Overview

10
10
years of professional experience

Work History

Tow Truck Driver

Diamond Valley Towing
10.2021 - Current
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
  • Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.

Waste Management/Truck Driver

Budget Bin Hirer
04.2014 - 09.2021
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Implemented user interface designs for web and mobile applications, simplifying digital interaction.
  • Utilized HTML, CSS and JavaScript programs to create customized websites, enhancing features and aesthetics.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Education

High School Diploma -

Macleod Technical College
Macleod, VIC
12.1992

Skills

  • Total of 27 years of truck driving around Melbourne
  • Safe Driving
  • GPS Applications
  • Forklift License

Timeline

Tow Truck Driver

Diamond Valley Towing
10.2021 - Current

Waste Management/Truck Driver

Budget Bin Hirer
04.2014 - 09.2021

High School Diploma -

Macleod Technical College

Similar Profiles

CREATE PROFILE
Brad Roulston