Summary
Overview
Work History
Education
Skills
Timeline
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Brad Sitlington

Curlewis,VIC

Summary

Professional with strong background in management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

23
23
years of professional experience

Work History

Business Development Manager

CPH Group
11.2023 - Current
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customised solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Kept meticulous client notes and updated account information in company databases.


Achievements:

  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Drove revenue growth by identifying and securing new business opportunities in untapped markets.
  • Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.

Web Developer

Feed Digital
01.2022 - 10.2023
  • Coded websites using HTML, CSS, JavaScript on Shopify platform.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Developed custom web applications, resulting in tailored solutions for client needs.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
  • Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
  • Engaged with clients to plan and optimize site issues and queries.
  • Discussed site and app requirements with clients to produce actionable development plans.

Managing Director

Hucksters & Co
05.2015 - 11.2021
  • Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
  • Communicate and engage effectively with all customers and develop strong relationships with key stakeholders
  • Enhanced customer loyalty through exceptional service and consistent product quality.
  • Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
  • Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.


Achievements:

  • Established a business from start up with no customer base to have one of the best reputations in Geelong
  • Rated No.1 for coffee in Geelong CBD
  • Implemented a streamlined online ordering and delivery service

Managing Director

GS Digital
09.2004 - 12.2013
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
  • Logistically managed import and export of consumables for the digital print market
  • Worked with and built solid working relationships with different cultures and ethnicities which included Asia, USA and Europe.
  • Possessed a great understanding of cultural differences when working in a sensitive environment
  • Promoted a culture of accountability within the team, driving individual ownership for delivering results on time and within budget constraints.


Achievements:

  • Totally automated Australia's biggest kids label printing business increasing output by 300% and reducing waste and costs
  • Introduced new software that became an industry standard in the Australian Digital Print Industry
  • Increased overall company performance by implementing strategic management initiatives and streamlining operations.

Print Production Manager

Evan Evans
04.2002 - 08.2004
  • Collaborated with cross-functional teams to develop creative solutions for complex print projects.
  • Managed high-volume printing projects, ensuring timely delivery and consistent quality.
  • Coordinated efforts between sales, design, and production teams to meet tight deadlines without sacrificing quality.
  • Managed 30 plus employees, developing a strong working rapport


Achievements:

  • Implemented digital flag printing from the traditional screen print to the first flag manufacturer in the southern hemisphere
  • Increased print capacity by 45%
  • Increased customer satisfaction by providing exceptional service and maintaining strong relationships with clients.

Education

Certificate IV - Small Business Management

Australian Business Development Centre
Geelong, VIC

Qualified Sign Writer -

Melbourne College of Painting & Decorating

Skills

  • Excellent Communicator
  • Relationship Building and Management
  • Commercial Awareness
  • Effective Time Management
  • Values Individual Differences & Diversity
  • Teamwork & Collaboration
  • Problem-Solving Abilities & Resilience
  • Critical thinking
  • Active Listener
  • Level Headed
  • CRM Sales Force / Oracle NetSuite
  • Microsoft Office
  • Website Building and Integration
  • Mac
  • Windows
  • Linux

Timeline

Business Development Manager

CPH Group
11.2023 - Current

Web Developer

Feed Digital
01.2022 - 10.2023

Managing Director

Hucksters & Co
05.2015 - 11.2021

Managing Director

GS Digital
09.2004 - 12.2013

Print Production Manager

Evan Evans
04.2002 - 08.2004

Qualified Sign Writer -

Melbourne College of Painting & Decorating

Certificate IV - Small Business Management

Australian Business Development Centre
Brad Sitlington