Summary
Overview
Work History
Education
Skills
Professional Strengths Achievements
References
Timeline
Hi, I’m

BRAD SULTANA

Australia
BRAD SULTANA

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

24
years of professional experience

Work History

CEVA Logistics ANZ

Site Manager / Senior Distribution Centre Manager / Business Manager
06.2012 - Current

Job overview

  • Customers / Accounts: Mitsubishi SPDC, General Cable, Hills Holding (HHL/ATV/DAS), Woolworths (HHL), Polipa, Vision Stream, Caltex, Kogan, Nissan, Honeywell, Ultraceuticals, Continental & Michelin Tyres, Hill-Rom, TXD (Transport Cross Dock), Mitsubishi Electric, Metso Outotec, British American Tobacco, Stratco
  • Key Responsibilities: 3PL Management on multiple accounts across multiple warehouses/sites (3PL Multi-User facility).
  • 200+ direct/indirect reports.
  • $30M AUD Revenue.
  • 2080 TEU's p/a
  • 845,000 lines p/a outbound across multi-user site operations
  • ROI Analysis.
  • Inventory Management.
  • Continuous Improvement Initiatives (Kaizen/Lean).
  • Transport Management (CoR/Load Restraint).
  • Project Management (Warehouse relocation / New business implementations).
  • Development and training of staff to ensure high performance.
  • Customer engagement (MBR/QBR facilitation, planning & involvement).
  • Managing relationships with casual labor supply/agencies.
  • Responsibility/accountability of P&L.
  • Reporting to Management/Customer on KPI / SLA’s.
  • Weekly invoice preparation and submission.
  • Annual performance management / Succession planning / People Development.
  • Conducting daily Operations meetings/reviews.
  • OH&S / HS&E Responsibilities / Risk Tech Audit compliance, HACCP Certification, ISO9001 / DEKRA Certification compliance.
  • Assist Senior Management in new business opportunity (review cost model & operational sign off).
  • Facilitate Business Development customer meetings and site tours.
  • Oversaw all daily office operations and equipment maintenance.
  • Maintained records and logs of work performed and materials and equipment used.
  • Created weekly and monthly reports and presentations for management team.
  • Inspected cleanliness of common areas and offices.
  • Assumed responsibility for personnel deployed to work site.
  • Interviewed, hired, and trained new workers.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Monitored, coached, and supervised team of 7 employees in 2023.
  • Resolved issues between employees and customers using company policies.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Coordinated with local building inspectors to verify compliance with all building codes and regulations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Toll Intermodal

Operations / Team Leader
01.2008 - 06.2012

Job overview

  • Customers / Accounts: General Cable
  • $250k p/a revenue.
  • Responsible for team of 8 FTE's.
  • 19,500 lines p/a throughput
  • Key Responsibilities:
  • Forklift Operation - High Reach & Counter Balance MHE (LF License).
  • Leading Hand / Team Leader Role / Supervisor Role.
  • RF Scanning / Operation.
  • Receiving of goods.
  • Invoicing.
  • Container Unloading.
  • Transport Allocating.
  • Customer Service.
  • Inventory/Stock Control.
  • Controlling, monitoring and minimising costs (i.e overtime).
  • Staff rostering/manning levels against anticipated work volume.
  • Staff administration.
  • Observation, implementation and follow up of appropriate OH & S policies.
  • Conduct of training, induction and toolbox sessions.
  • Disciplinary action (where appropriate).
  • Meeting and achieving various Kpi’s and serviceability targets.
  • Daily reporting and accountability to key contract holder (General Cables Aust).


Dan Murphy’s Liquor (Woolworths)

Store Manager
03.2000 - 01.2008

Job overview

  • Key Responsibilities:
  • Responsibility for up to 40 staff members.
  • $13M p/a revenue.
  • Overseeing store operations.
  • Achieving weekly sales budgets and targets.
  • Weekly managers team talks.
  • Conducting monthly managers/staff meetings.
  • Staff recruitment/Appraisals, Store merchandising.
  • Receiving of goods/Forklift Operation.
  • Maintaining organization throughout staff members.
  • Invoicing.
  • Stock ordering.
  • Operating forklift.
  • Cash Handling and Banking responsibilities.
  • Stocktaking duties.
  • Head of Safety, Health and Environment Team.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Education

Star Training Academy
Sydney, NSW

Certificate IV, Leadership & Management (BSB42015) from Logistics

Skills

  • Site Inspection and Management
  • Site Safety
  • Customer Service
  • Coaching and Mentoring
  • Relationship Building
  • Contract Management
  • Team Leadership
  • Process Improvement

Professional Strengths Achievements

  • Lead role in planning and design of CEVA Orchard Hills Showcase facility.
  • Successful relocation and implementation of CEVA Orchard Hills from legacy Erskine Park facility.
  • Lead role in successful Make Good project for CEVA Erskine Park facility (17 year lease).
  • 1st place Global Kaizen 2022.
  • 2013 CEVA A&NZ Excellence Awards winner – Leadership Category.
  • 2015 CEVA A&NZ Excellence Awards finalist – Impeccable Execution Category.
  • 7 x 1st place winner in CEVA A&NZ Kaizen monthly submissions (2012 - 2023).
  • 5 x 2nd place winner in CEVA A&NZ Kaizen monthly submissions (2012 - 2023).
  • Work Stream Lead on successful new business implementation of Hills Holdings (2015).
  • Lead role in new customer implementation of General Cable into new stand alone facility (2012).
  • Lead role in new customer implementation of Mitsubishi Motors Australia (take over of existing customer DC and outsourcing project).
  • Lead role (Key Account Manager) in the Alliance (Nissan, Mitsubishi & Renault Motors) NDC implementation Melbourne (first globally of Alliance projects).
  • Excellent oral and written communication skills.
  • Very strong interpersonal skills and experience with people from varying backgrounds.
  • Effective liaison, networking, presentation and negotiation skills with individuals, business and community groups.
  • Priority towards store development and a positive working environment.
  • Fully able to accept direction and growth within a professional organization as well as guide and store operations.
  • Ability to learn quickly, follow procedures exactly and solve problems.
  • Ability to handle a volume of tasks simultaneously.
  • Genuine interest in assisting others, pleasing customers with good products and friendliness.
  • Capacity to be flexible and diplomatic as required.
  • Professional manner, reliable and meticulous self presentation.
  • Enthusiasm, dedication and the ability to see projects through to the very end.
  • Pride in completing tasks thoroughly.
  • The ability to gauge and understand the needs of others and put those needs before that of my own.
  • Experience working with individuals and groups from differing socio-economic backgrounds.
  • Good communication skills with staff members as well as customers.
  • Responsible and organized.
  • MR Drivers License & Forklift License.
  • Proven ability to promote within through succession planning and sound mentoring.


References

  • Glenn Frost, General Manager – Northern Region, CEVA Logistics, 0419 283 479


  • Guy Meredith, Vice President – Business Development ANZ, CEVA Logistics, 0419 690 893


  • Ben Dale, General Manager – Business Development, CEVA Logistics, 0466 451 500


  • Richard D’Silva, Vice President – Information Technology ANZ, CEVA Logistics, 0419 697 588

Timeline

Site Manager / Senior Distribution Centre Manager / Business Manager

CEVA Logistics ANZ
06.2012 - Current

Operations / Team Leader

Toll Intermodal
01.2008 - 06.2012

Store Manager

Dan Murphy’s Liquor (Woolworths)
03.2000 - 01.2008

Star Training Academy

Certificate IV, Leadership & Management (BSB42015) from Logistics

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BRAD SULTANA