Passionate about sharing knowledge and serving the community, I believe in the potential of people as our greatest asset. With a background as a cross-functional business analyst and business administration professional, I excel in systems, business process engineering, and integrating IT with HR, workforce development, payroll, and management accounting. I am committed to achieving outcomes with efficiency, adaptability, and professionalism, thriving in challenging situations.
Overview
32
32
years of professional experience
Work History
People Experience Advisor - People & Culture
Purple House / Western Desert Dialysis
01.2022 - Current
Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to Managers at all times.
Streamlined HR processes for increased efficiency and reduced administrative workload.
Supported accurate payroll processing for 240+ employees, by working closely with payroll/finance department to resolve issues promptly.
Evaluated Classification Structure & Remuneration regularly to maintain competitiveness in the market while adhering to budget constraints.
Implemented successful onboarding programs to acclimate new hires with company culture and expectations quickly.
Managed performance evaluation programs, ensuring fair assessments and career advancement opportunities for employees.
Acting Manager Human Resources
Alice Springs Town Council
09.2019 - 12.2022
Oversee day to day operations of Human Resources business unit within ASTC
Developed and implemented leadership development and training plan utilising behavioural competencies for 18 Managers and 6 Coordinators.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Implemented Work from Home processes and procedures for ASTC council officers.
HR Workforce Planning and Projects Officer
Alice Springs Town Council
09.2019 - 12.2022
Conduct research, and provide considered recommendations in support of recruitment and HR functions within HR unit and Organisation
Contribute to long-term capacity planning of Council to ensure adequate staffing needs are met
Cover positions during absences Acting Manager HR
Provide recruitment and HR/IR specialist advice to Directors & Managers
Mentored junior team members, fostering their professional growth and enhancing overall team performance.
Support WH&S, Workers Compensation and Return to Work activities
Championed continuous improvement initiatives within organization to enhance overall operational efficiency across multiple projects.
Program Manager - Community Development Program
Central Desert Regional Council - limited tenure contract (2018-2019 Complete PPR7)
Operational Management of Central Desert Regional Council’s Community Development Program
Implement Performance Improvement Plan (PIP), as negotiated with PM&C - 4 month delivery completed in less than two months
Management and direction of a diverse workforce Consisting of Aboriginal Engagement and Activity officers, Coordinators, Case Managers, Activity Supervisors, Employment Placement & Quality Assurance Officers and Data entry specialists Review business processes, documentation and ensure compliance in Case Management and Post Placement Support Oversee and develop quality improvements in WfD Activity Proposals - implemented Project Based Learning (PBL) foundation skills into Activities
Ensuring LLN, practical and WHS elements were included, assessed and reviewed during and upon completion
Liaise with key stakeholders including Prime Minister & Cabinet (PM&C)
Meet with PM&C to review progress on PIP Site visits to showcase improvements in Case Management and delivery of quality Activities for work for the dole (WfD) participants
Coordinated Case Managers to identify and support Job Seekers within case load to move to employment
Financial & Management Accounting & work within budgets
Senior Cross Functional Business Analyst (1999 – 2018)
BOEING North America; Raytheon Australia; Raytheon (IIS); AECOM Government Services
01.1999 - 01.2018
Business Process Analysis, System Administration and oversight of work practices covering: Human Resources & Payroll Train and oversee functions Hire to Retire processes Functional team lead, development & implementation of HCM systems Unpack Enterprise Agreements, mapping for Award Interpretation and support IR processes
Payroll Integration SAP ECC6 to MYOB PayGlobal (Enterprise HR) Oversee fortnightly payroll >300 Ee Investigations & compliance Financial & Management Accounting Developed & implemented Enterprise wide Activity Based Costing Business continuity & process documentation; Compliance Inventory & Asset Management Developed & implemented Enterprise wide barcode/RFID asset management system Supply Chain - Logistics & Purchasing Purchasing/procurement systems; department and staff Technical inventory/rotating equipment management and critical spares functionality Plant Maintenance Equipment life-cycle, recapitalization & predictive maintenance Cycle & counter based preventive maintenance Critical systems infrastructure WHS systems & staff development, legislative compliance & recording Development of technical & functional documentation Job/Skills based training plans and training delivery Enterprise wide training & mentoring System configuration: SAP R3 to ECC6, Maximo, PeopleSoft/Oracle, MATMAN