Bradd Parks

⦁ Over 25 years extensive experience in the design, installation, configuration and maintenance of various vendors in telecommunication systems, networks, hardware, and software applications ( Unified Communications )

⦁Highly effective communicator with the skills to simplify and unpack complex telecommunications concepts for non-technical professionals

⦁Highly adaptive and flexible with a result focused approach to completing complex tasks

⦁Able to engage effectively and appropriately with persons from culturally and linguistically diverse backgrounds, with sound cultural awareness and competence , Whilst providing end user training of products I install .

⦁Proficient in IP networking, TDM and VoIP PABX, Qsig integration .

⦁Structured cabling and fibre networks

⦁Highly effective time management skills, with the ability to manage competing priorities and deliver tasks within challenging timeframes .

Current Role Azentro Unified Communications System Engineer 2018 – Present Installation and Maintenance of Unified Communication and Data Networks

Mitel Certified Voice UC Engineer

Level 2 Service Desk Queensland Government .

My current role covers all aspects of Voice and Data Unified Communications, from unboxing and deploying the end user’s device, to programming the server that hosts the vendor application software running the customers managed service or on premises hardware . Providing both installation and maintenance of primarily Mitel Unified Communications product to large enterprise customers and Queensland Government departments . Recently undertaking part in the rollout to over 600 Department of Education sites , An upgrade project that delivered the successfull rollout of Mitel Unified Communication systems installed to all Queensland schools, this project has spanned over the last 4 years and has encompassed the transition from traditional voice services using ISDN trunks to full UC IP Telecommunications using the latest Telstra SIP trunk technology. I'm well serviced at all aspects of Voice and Data network maintenance , with experience at multiple vendor applications and integration delivery methodology . Whilst being able to both design and install all aspects of network cabling infrastructure and network switching , including UPS power systems. I manage projects internally and deal with external vendor and stakeholders' requirements, providing support across multiple state-based business’s teams

With proven success in all aspects of Unified Communications , ICT and Telco industry over 20 years . A strong team player that works with little to no supervision. Excellent abilities in comparing technologies and finding quick solutions.