Bradley Arraj
Campbelltown
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Harvey Norman Computers. Skilled in strategic planning and operations management, adept at fostering cross-functional teamwork and improving service delivery. Excels in complex problem-solving and negotiation, achieving significant improvements in performance and efficiency. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Photocentre Manager and Sales Associate
Harvey Norman Computers
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate
Harvey Norman Computers
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Third in Charge
Kathmandu
06.2021 - 01.2022
- Led cross-functional teams for various projects, ensuring timely completion and successful outcomes.
- Implemented innovative marketing strategies that expanded brand awareness and increased sales revenue.
- Negotiated contracts with vendors to secure favorable terms, reducing overall expenses for the company.
- Managed budgets effectively, ensuring optimal allocation of resources while meeting financial targets consistently.
Third in Charge
Kathmandu
06.2022 - 01.2023
- Resolved conflicts between employees to maintain positive and productive work environments.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Analyzed sales figures and identified areas for improvement.
Key Holder Supervisor
Kathmandu
06.2020 - 08.2023
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Sales Associate
Kathmandu
11.2018 - 08.2023
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Target
05.2016 - 04.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
Education
Bachelor of Criminology - Majoring in Criminal Justice
Griffith University
Online06.2025
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Operations Management
- Cross-Functional Teamwork
- Performance Management
Football
I'm an avid football player currently in my 19th season
Timeline
Photocentre Manager and Sales Associate
Harvey Norman Computers
01.2024 - Current
Sales Associate
Harvey Norman Computers
08.2023 - Current
Third in Charge
Kathmandu
06.2022 - 01.2023
Third in Charge
Kathmandu
06.2021 - 01.2022
Key Holder Supervisor
Kathmandu
06.2020 - 08.2023
Sales Associate
Kathmandu
11.2018 - 08.2023
Sales Associate
Target
05.2016 - 04.2019
Bachelor of Criminology - Majoring in Criminal Justice
Griffith University
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