Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bradley Borodenko

Allora,QLD

Summary

Experienced automotive services specialist with a track record of consistently achieving company objectives through meticulous and systematic approaches. Proficient at thriving in high-pressure environments and effectively adapting to novel situations and obstacles to elevate the organizational reputation.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Polishing Manager

Just Keep It Fresh
08.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.

Owner/Operator

Luxe Auto Spa
09.2017 - 07.2023
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Wiped down and polished interior and exterior surfaces.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.

Uto Detailing and Paint Protection Specialist

Dent Teks
12.2015 - 09.2017
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Applied chemicals and used high-pressure wash and scrubbers to clean rims.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Automotive Service Technician

Fine Tuning Auto
04.2013 - 10.2015
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.

Automotive Service Technician

Far East Court
01.2011 - 06.2013
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues for wheels.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Repaired and replaced worn and damaged components.

Education

High School Diploma -

Pickering Highschool
Ajax, Ontario, CA
08.2008

Skills

  • Team Leadership
  • Employee Training
  • Quality Assurance Controls
  • Business Management and Development
  • Automotive Detailing
  • Managing Operations and Efficiency
  • Time Management
  • Staff Management
  • Coaching and Mentoring

Certification

  • IGL Coatings Certification
  • System X Ceramic Certification
  • Feynlab Certification
  • Nanolex Certification
  • Nano Brite Certification

Timeline

Polishing Manager

Just Keep It Fresh
08.2023 - Current

Owner/Operator

Luxe Auto Spa
09.2017 - 07.2023

Uto Detailing and Paint Protection Specialist

Dent Teks
12.2015 - 09.2017

Automotive Service Technician

Fine Tuning Auto
04.2013 - 10.2015

Automotive Service Technician

Far East Court
01.2011 - 06.2013

High School Diploma -

Pickering Highschool
Bradley Borodenko