Bradley Borodenko
Allora,QLD
Summary
Experienced automotive services specialist with a track record of consistently achieving company objectives through meticulous and systematic approaches. Proficient at thriving in high-pressure environments and effectively adapting to novel situations and obstacles to elevate the organizational reputation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Polishing Manager
Just Keep It Fresh
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Owner/Operator
Luxe Auto Spa
09.2017 - 07.2023
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Wiped down and polished interior and exterior surfaces.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Uto Detailing and Paint Protection Specialist
Dent Teks
12.2015 - 09.2017
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Automotive Service Technician
Fine Tuning Auto
04.2013 - 10.2015
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
Automotive Service Technician
Far East Court
01.2011 - 06.2013
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues for wheels.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired and replaced worn and damaged components.
Education
High School Diploma -
Pickering Highschool
Ajax, Ontario, CA08.2008
Skills
- Team Leadership
- Employee Training
- Quality Assurance Controls
- Business Management and Development
- Automotive Detailing
- Managing Operations and Efficiency
- Time Management
- Staff Management
- Coaching and Mentoring
Certification
- IGL Coatings Certification
- System X Ceramic Certification
- Feynlab Certification
- Nanolex Certification
- Nano Brite Certification
Timeline
Polishing Manager
Just Keep It Fresh
08.2023 - Current
Owner/Operator
Luxe Auto Spa
09.2017 - 07.2023
Uto Detailing and Paint Protection Specialist
Dent Teks
12.2015 - 09.2017
Automotive Service Technician
Fine Tuning Auto
04.2013 - 10.2015
Automotive Service Technician
Far East Court
01.2011 - 06.2013
High School Diploma -
Pickering Highschool
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