Operations and Project Manager with expertise in workflow management, document control, and process optimisation across construction, industrial, and residential sectors. Skilled in designing digital workflow systems to enhance efficiency, transparency, and team collaboration. Strong background in business analysis, identifying inefficiencies, mapping workflows, and implementing solutions using Monday.com, ServiceM8, Buildertrend, SimPro, and SharePoint. Adept at leading teams, optimising resources, and ensuring seamless project execution. Passionate about leveraging technology and structured processes to drive efficiency and continuous improvement.