Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bradley Holmes

Blaxland,NSW

Summary

Dedicated professional with a diverse career spanning multiple industries. Initiated my journey as a football referee, demonstrating excellent decision-making and composure under pressure. Transitioned into a sales assistant role at YD, honing customer service and communication skills while contributing to sales growth. Currently excelling as a Relief Manager at Aldi, where I've showcased strong leadership, adaptability, and a commitment to operational excellence. With a proven ability to thrive in varied environments, I bring a unique blend of skills and experiences to any team, poised to make a meaningful impact.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Relief Manager

Aldi
09.2022 - Current
  • Answered customer questions and provided immediate assistance to deliver exemplary service.
  • Monitored working environment, making sure it was always safe, positive setting for all employees.
  • Identified conflicts among employees and used interpersonal communication to find effective solutions.
  • Provided constructive feedback to workers, which improved morale and boosted efficiency.
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Sales Assistant

YD
10.2021 - 09.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Football Referee

Nepean Referees Group
03.2016 - 07.2021
  • Enforced league rules and regulations to maintain game structure and encourage good sportsmanship.
  • Promoted good sportsmanship among players.
  • Inspected both teams' equipment before game to verify compliance with established standards.
  • Signaled beginning and end of game with prescribed body postures and signal flags.
  • Provided safe playing environment for players by monitoring activity.
  • Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.

Education

Bachelor of Business (International Business) -

Western Sydney University
Parramatta, NSW
11.2025

High school certificate (HSC) -

St Columba's Catholic College
Springwood, NSW
11.2021

Skills

  • Customer Accounts Management
  • Service Quality
  • POS Inventory System Operation
  • Professional Relationships
  • Stockroom Management
  • Maintaining Clean Work Areas

Certification

  • First aid
  • Responsible service of alcohol
  • Responsible Conduct of Gambling

Timeline

Relief Manager

Aldi
09.2022 - Current

Sales Assistant

YD
10.2021 - 09.2022

Football Referee

Nepean Referees Group
03.2016 - 07.2021

Bachelor of Business (International Business) -

Western Sydney University

High school certificate (HSC) -

St Columba's Catholic College

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Bradley Holmes