Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradley John Taylor

Darlington,NSW

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 40 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

44
44
years of professional experience

Work History

Shop Owner

01.2003 - Current
  • Purchased a business ( The Art of Tiles ) and performed every day rolls such as selecting and marketing wall and floor tiles to sell to the public, and commercially ( Architects and Designers)
  • Organising deliveries
  • Keep Software Accounting system (Reckon) on top of accounts and items
  • Turned The Art of Tiles from the brink of Bankruptcy to a successful and established business (debt free)
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
  • Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
  • Prepared annual budgets and monitored financial objectives.
  • Managed day-to-day business operations.

Horse and Sport Trader

01.2003 - 01.2023
  • Made a good living Punting on Thoroughbred Race Horses Greyhounds and Sport
  • However it has become harder to make a living due to a number of factors.

Horse and Sport Trader

01.2001 - 01.2003
  • Made a very good living Punting on Thoroughbred Race Horses and Sport
  • Optimized bet selection process using advanced statistical methods for increased accuracy.
  • Increased trading efficiency with proper stake and price management.
  • Promoted sport and available bets to encourage customer wagering.
  • Tracked odds and payoffs to correctly handle wagers.

Bookmaker Manager

Sportsbet Australia
01.1999 - 01.2001
  • Set Markets, had last say on markets to go online
  • Performed an everyday management roll such as Risk Management, staff delegation
  • Liaised with major shareholders ( overseas and interstate ) government and industry regulators and media
  • Developed a loyal customer base by consistently delivering excellent service and fostering an inviting atmosphere.
  • Achieved consistent revenue growth by continuously refining merchandising strategies and optimizing the use of available floor space for maximum impact.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.

Horse and Sport Trader

01.1990 - 01.1999
  • Made a very good living Punting on Thoroughbred Race Horses, travelling daily to tracks in NSW
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Contributed ideas for improvements during team meetings, leading to enhanced overall team performance.

Bookmakers Clerk

Charlie D'amore
01.1984 - 01.1990
  • Employed as a Bookmakers Clerk
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Bookmakers Clerk

W.S.(Bill) Waterhouse
01.1981 - 01.1984
  • Employer W.S.(Bill) Waterhouse ( Rails Bookmaker ) also worked casually as a Bookmakers Clerk for R.W.(Rob)Waterhouse, J.Kennedy, P.Gale, P.Kafataris, C.Kafataris
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Bar Hand

Souths Juniors (Kingsford) Double Bay Oak (Double Bay) Watsons Bay Hotel (Watsons Bay)
01.1981 - 01.1984
  • Employed as a Bar Hand

Casino - Blackjack Player

01.1995 - 01.2002

Educated by the best and was able to implement strategies to my advantage and profit. I was able to determine a high possibility of cards being dealt to my advantage whereby my wager would profit.

Education

High School Diploma -

Waverley College
Sydney, NSW
11.1980

Skills

  • Networking and partnerships
  • Pricing strategy
  • Business operations
  • Marketing experience
  • Customer service background
  • Sales strategy development
  • Small business operations

Timeline

Shop Owner

01.2003 - Current

Horse and Sport Trader

01.2003 - 01.2023

Horse and Sport Trader

01.2001 - 01.2003

Bookmaker Manager

Sportsbet Australia
01.1999 - 01.2001

Casino - Blackjack Player

01.1995 - 01.2002

Horse and Sport Trader

01.1990 - 01.1999

Bookmakers Clerk

Charlie D'amore
01.1984 - 01.1990

Bookmakers Clerk

W.S.(Bill) Waterhouse
01.1981 - 01.1984

Bar Hand

Souths Juniors (Kingsford) Double Bay Oak (Double Bay) Watsons Bay Hotel (Watsons Bay)
01.1981 - 01.1984

High School Diploma -

Waverley College
Bradley John Taylor