Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bradley Kelly

Karana Downs,Queensland

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Car Salesperson

Lexus
Springwood, Queensland
06.2023 - Current
  • Computed purchases and received and processed cash or credit payment.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Conducted test drives for prospective buyers.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Maintained customer satisfaction by providing prompt, reliable service.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Showcased vehicle features and took customers on test drives in local area.
  • Adhered to standards of quality and service and industry regulations.

Shop Assistant

Erbachers
131 David Low Way, Diddillibah, Queensland
06.2022 - 06.2023
  • Ensured compliance with food safety regulations when storing and displaying produce.
  • Resolved customer complaints in a professional manner.
  • Operated scales to weigh products accurately.
  • Assisted in unloading deliveries from vendors and stocking them accordingly.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Checked expiration dates on products regularly to ensure no expired items were sold.
  • Restocked shelves with new inventory as needed.
  • Bagged or packaged purchases and wrapped gifts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained a clean, organized and well-stocked store.
  • Kept track of stock levels and placed orders when necessary.
  • Created attractive displays that showcased different types of produce.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Ensured all food safety regulations were followed in accordance with company policy.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Greeted customers and provided excellent customer service.
  • Advised customers on selection, storage, preparation, nutrition information and recipes for various types of fruits and vegetables.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Stored fruits and vegetables properly according to their type so that they remain fresh longer.
  • Recommended, selected and located merchandise based on customer desires.
  • Developed strategies for marketing seasonal fruits and vegetables.
  • Communicated effectively with other team members in order to keep the store running smoothly.
  • Organized fresh produce to ensure optimal quality for customers.
  • Monitored sales trends in order to adjust pricing as needed.
  • Adhered to all health codes while handling food items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Gym Owner

self
Oxley, Queensland
04.2020 - 06.2022
  • Facilitated weekly meetings with staff to discuss operations, customer feedback, sales goals.
  • Ensured compliance with all applicable laws and regulations related to the operation of a gym.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Implemented safety protocols for use of exercise machines, weights. by members.
  • Maintained inventory of nutritional supplements available for sale at the gym.
  • Established relationships with local businesses in order to create promotional opportunities for the gym.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Managed daily operations including scheduling classes, trainings, events; booking appointments; and handling payments.
  • Maintained financial records such as income and expenses, payroll, and taxes.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Interviewed, trained and supervised employees.
  • Coordinated with vendors to purchase gym equipment and supplies.
  • Created customer service policies to ensure each member has an excellent experience at the gym.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Set pricing structures according to market analytics and emerging trends.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Organized special events such as fitness competitions or charity fundraisers at the gym.
  • Designed workout programs tailored specifically for each member's needs.
  • Researched industry trends in order to keep up-to-date on best practices for running a successful business.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Drafted contracts for new employees outlining job duties, pay rates, benefits packages.
  • Advised customers on appropriate exercises based on their individual fitness goals.
  • Provided guidance and support to staff regarding customer inquiries or complaints.
  • Monitored membership levels on a monthly basis to assess customer loyalty and trends in usage.
  • Conducted regular inspections of the facility to identify any maintenance or repair needs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Created a website that included information about services offered at the gym as well as online registration options.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegated work to staff, setting priorities and goals.
  • Implemented successful business strategies to increase revenue and target new markets.

Production Supervisor

Oxworks
Brisbane, Queensland
10.2019 - 04.2020
  • Planned and developed new operation processes to innovate and stay competitive.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Managed daily operations within budget constraints while meeting deadlines.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Collaborated with management team to develop strategies for improving efficiency in the production area.
  • Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Performed regular quality checks throughout the production process to ensure customer specifications were met.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Maintained accurate records of daily production activities.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Conducted performance reviews to identify and rectify areas for skill improvement.
  • Ensured safety regulations were followed by all personnel in the production area.
  • Investigated customer complaints related to product quality or delivery times.
  • Trained new staff on production processes and procedures.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Communicated effectively with other departments to ensure smooth workflow from start to finish.
  • Implemented cost-saving measures while maintaining high levels of product quality.
  • Assisted with troubleshooting equipment malfunctions or operational problems as needed.
  • Supported safety programs to reduce and eliminate employee injuries.

Correctional Officer

Queensland
Wacol, Queensland
02.2017 - 10.2019
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Served meals and dispensed medications to inmates.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Implemented defensive tactics and physical restraints to maintain safety and security of the facility.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
  • Reported on quality of inmate work and violations committed by prisoners.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Performed head counts, checking cells for missing inmates.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Maintained records of prisoners' identification and charges.
  • Conducted fire, safety and sanitation inspections.
  • Supervised inmates during day-to-day activities.
  • Detected potential threats and quickly defused conflicts.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.

Motorcycle Salesperson

Team Moto
Springwood, Queensland
07.2013 - 02.2017
  • Prepared merchandise for purchase or rental.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Adhered to standards of quality and service and industry regulations.
  • Ensured that the dealership's inventory was up-to-date and accurate.
  • Maintained current knowledge of all available models, features, and options.
  • Assisted customers in selecting the best motorcycle for their needs.
  • Greeted customers and provided excellent customer service.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.
  • Computed purchases and received and processed cash or credit payment.
  • Created effective marketing strategies to promote products and services.
  • Attended trade shows, conventions, and other industry events.
  • Worked closely with finance department in order to secure financing for customers.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Resolved customer complaints promptly and professionally.
  • Responded to inquiries from potential customers via email and telephone.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Maintained up-to-date database of sales contacts and customer information.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Adhered to all safety regulations when demonstrating or delivering a motorcycle.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Maintained records related to sales for store management.
  • Performed product demonstrations to potential buyers.
  • Provided technical advice on motorcycles after sale was completed.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
  • Collaborated with colleagues regarding strategies for improving sales performance.

Production Supervisor

Market Direct Campers
Rocklea, Queensland
08.2012 - 07.2013
  • Planned and developed new operation processes to innovate and stay competitive.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Managed daily operations within budget constraints while meeting deadlines.
  • Collaborated with management team to develop strategies for improving efficiency in the production area.
  • Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Performed regular quality checks throughout the production process to ensure customer specifications were met.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Maintained accurate records of daily production activities.

Youth Worker

Uniting Care
Ipswich, Queensland
06.2011 - 09.2012
  • Maintained accurate records and documented client data in company databases.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Researched and developed program initiatives to better serve client population base.
  • Provided comprehensive assistance in multi-disciplinary environment.
  • Provided referrals to counseling services or other social service agencies when necessary.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
  • Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
  • Facilitated group discussions, activities, and workshops for youths on a variety of topics.
  • Supported youth with nurturing and caring assistance focused on empowering and positive independence.
  • Encouraged youth participation in civic engagement opportunities within their communities.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Participated in regular meetings with staff members to discuss program goals and objectives.
  • Made referrals to utilize community resources for resident's needs.
  • Developed positive relationships with clients by providing encouragement and support.
  • Collaborated with social workers to support patients.
  • Achieved established program plan goals by developing and maintaining effective working relationships with staff, court officials, and educators.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Conducted assessments of needs and risk factors among participants in order to develop appropriate interventions.

Trailer Builder

Mayfair Marine
Oxley, Queensland
02.2002 - 06.2011
  • Conducted regular maintenance checks on tools and machinery used in building process.
  • Promoted worksite safety by explaining and enforcing OSHA requirements.
  • Assembled and completed products according to production schedules.
  • Installed electrical wiring for lights and accessories on trailers.
  • Fabricated machine parts using lathes, mills and various other powered equipment.
  • Organized inventory of parts needed for each build cycle in an efficient manner.
  • Ensured that all safety protocols were followed while working on the shop floor.
  • Repaired damaged trailers by replacing worn out parts or making necessary modifications.
  • Utilized hand tools such as drills, grinders, hammers and screwdrivers during trailer construction process.
  • Assembled complex components after careful review of project specifications and directions.
  • Provided technical support to customers with questions regarding their custom-built trailers.
  • Performed quality work in alignment with company procedures and values.
  • Assisted in the assembly of trailer frames and components, including axles, suspension systems, brakes, tires and wheels.
  • Worked closely with other team members to ensure timely completion of projects.
  • Inspected trailers for safety issues prior to delivery.
  • Performed quality assurance checks on finished trailers before shipment.
  • Adhered to work safety standards, wore protective equipment and removed workplace hazards from job sites.

Production Worker

Botanica Garden Products
Wacol, Queensland
04.1998 - 02.2002
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Reported any issues to supervisor immediately for resolution.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Inspected product quality prior to packaging and shipment.
  • Recorded inspection results after production runs.
  • Followed safety protocols while operating machines and equipment.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Identified defective parts or components and removed them from production line.
  • Examined final products for conformance with quality and design standards.
  • Sorted and packaged products to prepare for processing or shipment.
  • Set up and operated production machinery according to company's specific standards and protocols.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Monitored production line operations to ensure efficiency and accuracy.
  • Weighed and loaded orders according to project specifications.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Operated forklift to move materials and finished products within warehouse.

Education

Ipswich State Highschool
Ipswich, QLD
12-1987

Skills

  • Friendly and Enthusiastic
  • Goal Setting
  • Schedule Management
  • Customer Service
  • Relationship Building
  • Lead Follow up

Certification

  • Open clean drivers license

Timeline

Car Salesperson

Lexus
06.2023 - Current

Shop Assistant

Erbachers
06.2022 - 06.2023

Gym Owner

self
04.2020 - 06.2022

Production Supervisor

Oxworks
10.2019 - 04.2020

Correctional Officer

Queensland
02.2017 - 10.2019

Motorcycle Salesperson

Team Moto
07.2013 - 02.2017

Production Supervisor

Market Direct Campers
08.2012 - 07.2013

Youth Worker

Uniting Care
06.2011 - 09.2012

Trailer Builder

Mayfair Marine
02.2002 - 06.2011

Production Worker

Botanica Garden Products
04.1998 - 02.2002

Ipswich State Highschool

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Bradley Kelly