Bradley Miller
Perth,WA
Summary
Accomplished Area Supervisor with a proven track record at BHP, enhancing operational efficiency and reducing employee turnover through effective leadership and organizational development. Skilled in human resources management and excellent communication, adept at fostering high-performing teams and driving significant improvements in the construction industry.
Overview
15
15
years of professional experience
Work History
Area Supervisor
BHP
03.2022 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Established clear objectives for each reporting period that aligned with company-wide goals.
Area Supervisor
BHP
01.2020 - 02.2022
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
- Identified inefficiencies in existing processes and implemented improvements for increased effectiveness within the department.
Service Manager
AMS Group
01.2010 - 10.2019
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Certificate III - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Carlisle TAFE
Perth, WA12.2020
Certificate III - Electrician
College of Electrical Training (CET)
Perth, WA01.2016
No Degree - Years 8-12
Corpus Christi College
Bateman, WA01.1996
Skills
- Positive Attitude
- Excellent Communication
- Organizational Skills
- Managing Operations and Efficiency
- Project Management
- Organizational Development
- Staff Training and Development
- Policy Implementation
- Human Resources Management
Timeline
Area Supervisor
BHP
03.2022 - Current
Area Supervisor
BHP
01.2020 - 02.2022
Service Manager
AMS Group
01.2010 - 10.2019
Certificate III - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Carlisle TAFE
Certificate III - Electrician
College of Electrical Training (CET)
No Degree - Years 8-12
Corpus Christi College
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