Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bradley Pattinson

Bendigo,VIC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level architectural visualisation position. Ready to help the team achieve company goals.

Overview

16
16
years of professional experience

Work History

Building Designer & Researcher Outlier

Outlier
04.2021 - Current
  • Responsible for producing concept, town planning, and final design renders, including still images, fly-around animations, and VR images using Revit and Lumion
  • Produced detailed drawings and specifications used by contractors and engineers to build projects.
  • Communicated with vendors and contractors to incorporate input into project designs.
  • Researched zoning laws and building codes to verify conformance with regulatory agencies.
  • Inspected contractor and sub-contractor work to verify construction met quality standards and complied with building codes.
  • Analyzed and applied new technologies to improve functionality of designs.
  • Filed construction permits to receive approval from local municipalities.
  • Preserved and restored historic buildings, sites and neighborhoods, taking into account age, style and cultural significance of location.
  • Designed custom furniture adapted to floor plans.
  • Designed lighting systems for buildings by considering energy efficiency, task lighting and ambient lighting.

Sales Assistant

Shaver Shop
07.2019 - 02.2022
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Customer service, Retail Assistant

Chemist Warehouse
04.2018 - 07.2019
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labelling items, and ensuring good stock order.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Worked with loss prevention in monitoring shopper behavior.

Tow Truck Operator/ Roadside Assistance

RACV
06.2016 - 09.2016
  • Answered roadside assistance calls for tows and other vehicle support.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.

Delivery Driver

Dominoes
05.2015 - 11.2015
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Delivery Driver

Capones Pizzeria
05.2012 - 10.2014
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Inspected stocks to identify shortages, replenish supply of food delivery items and maintain consistent inventory.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Oversaw balancing of cash registers and reconciled transactions.

Truck Driver

Southern Cross Metal Recyclers
05.2011 - 11.2011
  • Safely drove truck and materials to various destinations in Victoria.
  • Monitored loading of materials to maintain truck load capacity maximums and adhere to roadway load limits.
  • Developed and established good relationships with customers by delivering prompt and courteous service with clear communication.
  • Maintained truck logs or time recordings as required by state and company policies and regulations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Weighed in and out at scales for load ticketing and legal weight compliance.

Maintenance Technician

Macedon Ranges Health Services
01.2010 - 04.2011
  • Maintained IT and communications systems and co-ordinated with external IT and communications companies.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
  • Organized and maintained inventory of spare parts and equipment consumables.
  • Performed basic maintenance on vehicle fleet.
  • Maintained tools and equipment in good working condition.
  • Disassembled broken, defective, and worn out equipment to aid with repairs.

Store Assistant

Lancefield IGA
06.2008 - 01.2009
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Store Assistant

Romsey IGA
06.2008 - 01.2009
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Customer service

Lancefield IGA
01.2008 - 05.2008
  • Load/unload trucks
  • Money handling
  • Invoice handling
  • Shelving stock
  • General cleaning
  • Food handling

Education

Advanced Diploma of Building Design (Architectural) - Architectural Design

Bendigo-Kangan TAFE
Bendigo, VIC
07.2022

Certificate IV- Sound Production -

Bendigo-Kangan TAFE
Bendigo, VIC
2012

Heavy Rigid Truck Licence A Grade Motor -

A Grade Motor School
Campbellfield, VIC
2011

VCAL Certificate -

Kyneton Secondary College
Kyneton, Vic
2008

Certificate II- Automotive - Certificate II- Engineering -

Kyneton Secondary College
Kyneton, VIC
2007

Skills

  • Experienced in Revit, Lumion, Twin Motion, Photoshop
  • Limited Experience in 3DS Max, AutoCAD
  • White Card
  • Experienced in customer service
  • Excellent critical thinking skills
  • HR Drivers licence
  • Forklift licence
  • Car Licence
  • Own Car
  • Reliable
  • Good social skills
  • Punctual
  • Confident
  • Thorough
  • Attentive
  • Adaptive person

Timeline

Building Designer & Researcher Outlier

Outlier
04.2021 - Current

Sales Assistant

Shaver Shop
07.2019 - 02.2022

Customer service, Retail Assistant

Chemist Warehouse
04.2018 - 07.2019

Tow Truck Operator/ Roadside Assistance

RACV
06.2016 - 09.2016

Delivery Driver

Dominoes
05.2015 - 11.2015

Delivery Driver

Capones Pizzeria
05.2012 - 10.2014

Truck Driver

Southern Cross Metal Recyclers
05.2011 - 11.2011

Maintenance Technician

Macedon Ranges Health Services
01.2010 - 04.2011

Store Assistant

Lancefield IGA
06.2008 - 01.2009

Store Assistant

Romsey IGA
06.2008 - 01.2009

Customer service

Lancefield IGA
01.2008 - 05.2008

Advanced Diploma of Building Design (Architectural) - Architectural Design

Bendigo-Kangan TAFE

Certificate IV- Sound Production -

Bendigo-Kangan TAFE

Heavy Rigid Truck Licence A Grade Motor -

A Grade Motor School

VCAL Certificate -

Kyneton Secondary College

Certificate II- Automotive - Certificate II- Engineering -

Kyneton Secondary College

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Bradley Pattinson