Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bradley Rossi

Long Jetty

Summary

An enthusiastic and motivated person with experience in a range of industries including; Hospitality, Retail and Automotive. Currently seeking a challenging and rewarding role within an organisation where my skills, experience and abilities can contribute to common business goals and targets. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

13
13
years of professional experience

Work History

Service Technician

Grydale dust control solutions
04.2024 - Current
  • Carry out scheduled servicing and repairs on Dust extractors Air, Hydraulic and diesel system in tunnel projects and above ground sites
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Evaluated systems according to predetermined checklist and noted issues.

Diesel Mechanic

Foraco Drilling services
02.2024 - 04.2024
  • Carry out scheduled monthly services and inspections on Air, Hydraulic and diesel system
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
  • Provided technical support and maintenance services for range of computer hardware and software.

Diesel Mechanic

Cummins South Pacific
03.2023 - 02.2024
  • Carry out automotive repairs, servicing and diagnostics
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
  • Examined engines, transmissions and vehicle systems to diagnose issues.
  • Documented findings and actions taken.
  • Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
  • Installed new systems and components in vehicles.
  • Utilized precise measurement tools to ensure accuracy during the assembly process, leading to consistently well-built engines that exceeded expectations.
  • Conducted thorough inspections of completed engines to guarantee adherence to quality specifications.
  • Identified potential issues during assembly process and implemented corrective actions, preventing costly repairs down the line.

Diesel Mechanic

Red Bus Services
04.2022 - 03.2023
  • Carry out automotive repairs, servicing and diagnostics
  • Optimized parts inventory management, minimizing waste while ensuring availability of necessary components for repairs.
  • Streamlined repair processes by effectively communicating with drivers about their concerns and the nature of required fixes.
  • S Assisted in the development of standard operating procedures for routine maintenance taskse.
  • Increased bus fleet reliability by performing thorough preventative maintenance and timely repairs.
  • Reduced vehicle downtime, executing prompt troubleshooting and repair of electrical, mechanical, and hydraulic systems.

Diesel Mechanic

Tefol Muswellbrook
03.2022 - 04.2022
  • Carry out automotive repairs, servicing and diagnostics
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.

Diesel Mechanic

Red Bus Services
04.2019 - 03.2022
  • Carry out automotive repairs, servicing and diagnostics
  • Streamlined repair processes by effectively communicating with drivers about their concerns and the nature of required fixes.
  • S Assisted in the development of standard operating procedures for routine maintenance taskse.
  • Increased bus fleet reliability by performing thorough preventative maintenance and timely repairs.
  • Optimized parts inventory management, minimizing waste while ensuring availability of necessary components for repairs.
  • Reduced vehicle downtime, executing prompt troubleshooting and repair of electrical, mechanical, and hydraulic systems.

Line Setter

Delta Laboratories
01.2019 - 04.2019
  • Set up packaging room for current schedule of product and quantity
  • Moved, organized and prepared materials to accomplish jobs smoothly.
  • Maintained equipment in good working order by inspecting components and performing basic repairs.
  • Ensured adherence to safety protocols, maintaining a safe working environment for all staff members.
  • Kept work areas orderly and clean for maximum productivity.

Apprentice

Brian Hilton Motor Group
06.2017 - 01.2019
  • Carry out scheduled servicing on a variety of light and medium sized vehicles
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Learned wide range of simple and complex techniques from on-the-job training.

Apprentice

Phil McCarroll Toyota Waitara
01.2015 - 06.2017
  • Assist Technician's with automotive repairs, servicing and diagnostics
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Learned wide range of simple and complex techniques from on-the-job training.

Crew Trainer, Training Shift supervisor

McDonalds Family Restaurant
01.2013 - 12.2014
  • Provide a consistent, high level of customer service
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Workshop Assistant

JB Tyre and auto
06.2013 - 07.2013
  • General workshop cleaning and organizing
  • Improved workshop efficiency by maintaining a clean and organized workspace.
  • Increased overall workshop safety by implementing proper tool storage and maintenance procedures.
  • Maintained accurate inventory records, ensuring materials were readily available for project completion.
  • Completed tasks swiftly without sacrificing quality or precision using appropriate techniques based on task requirements.

Crew Member

McDonald’s Family Restaurant
09.2011 - 12.2012
  • Provide a consistent, high level of customer service
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Assistant Mechanic

Alan Butchers Motor Mechanics
11.2011 - 12.2011
  • Assisting head mechanic with Services
  • Supported lead mechanic with diagnostic tests, accurately identifying issues and providing effective solutions.
  • Collaborated with team members on large scale projects, completing tasks within tight deadlines.
  • Ensured high-quality services by consistently double-checking completed tasks against manufacturer guidelines.

Education

Year 10 certificate -

Tuggerah Lakes Secondary college, berkeley vale campus

Cert III in light vehicle Mechanical technology -

Cert III in heavy commercial vehicle technology -

Forklift Licence/High Risk Work licence -

Working at heights Ticket -

Skills

  • Excellent Customer service
  • Quick learner
  • Team work and liaison
  • Adherence to WHS
  • Ability to adapt well to new environments
  • Ability to follow directives and instructions
  • Ability to work autonomously and unsupervised
  • Excellent computer skills
  • Professional Telephone manner
  • Installation and Repair
  • Attention to Detail
  • Preventive Maintenance
  • Troubleshooting ability
  • Work with Minimal Supervision
  • Valid Driver's License
  • Mechanical abilities

References

  • Brendon Edmonds. Workshop manager, Cummins South Pacific, 0409028785
  • John Shore, Fleet & Depot Manager, Red Bus Services, 0418231031


Timeline

Service Technician

Grydale dust control solutions
04.2024 - Current

Diesel Mechanic

Foraco Drilling services
02.2024 - 04.2024

Diesel Mechanic

Cummins South Pacific
03.2023 - 02.2024

Diesel Mechanic

Red Bus Services
04.2022 - 03.2023

Diesel Mechanic

Tefol Muswellbrook
03.2022 - 04.2022

Diesel Mechanic

Red Bus Services
04.2019 - 03.2022

Line Setter

Delta Laboratories
01.2019 - 04.2019

Apprentice

Brian Hilton Motor Group
06.2017 - 01.2019

Apprentice

Phil McCarroll Toyota Waitara
01.2015 - 06.2017

Workshop Assistant

JB Tyre and auto
06.2013 - 07.2013

Crew Trainer, Training Shift supervisor

McDonalds Family Restaurant
01.2013 - 12.2014

Assistant Mechanic

Alan Butchers Motor Mechanics
11.2011 - 12.2011

Crew Member

McDonald’s Family Restaurant
09.2011 - 12.2012

Year 10 certificate -

Tuggerah Lakes Secondary college, berkeley vale campus

Cert III in light vehicle Mechanical technology -

Cert III in heavy commercial vehicle technology -

Forklift Licence/High Risk Work licence -

Working at heights Ticket -

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Bradley Rossi