Bradley Shephard
3 Amy Place Narellan Vale,NSW
Summary
Dynamic Water Technician with expertise in water quality testing and treatment at Hydrochem. Proven ability to enhance customer satisfaction through effective problem-solving and compliance with regulatory standards. Skilled in chemical handling and documentation accuracy, ensuring optimal system performance and safety protocols. Committed to continuous improvement and teamwork in achieving public health goals.
Overview
2026
2026
years of professional experience
Work History
Water Technician
Hydrochem
- Conducted water quality testing to ensure compliance with environmental standards.
- Operated and maintained water treatment equipment for optimal performance.
- Assisted in troubleshooting and resolving system malfunctions efficiently.
- Monitored chemical dosing processes to maintain proper treatment levels.
- Collaborated with team members to implement safety protocols on-site.
- Documented service records and maintenance schedules for equipment reliability.
- Trained new technicians on operational procedures and safety measures.
- Maintained accurate records of all work performed, ensuring proper documentation for audits or inspections when necessary.
- Optimized system performance by monitoring and adjusting chemical levels in the water supply.
- Enhanced customer satisfaction by promptly addressing concerns about water quality or service interruptions.
- Reduced waterborne illnesses through regular maintenance and cleaning of water systems.
- Improved water quality by conducting routine testing and analysis of samples.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
Trade Assistant
ARA
09.2022 - Current
- Assisted in daily trade operations, ensuring compliance with industry regulations and standards.
- Coordinated logistics for incoming and outgoing shipments, optimizing workflow efficiency.
- Managed inventory records using proprietary software, maintaining accuracy and consistency across systems.
- Supported senior staff in the preparation of trade documentation and reports for regulatory submission.
Water Technician
Quaywater
12.2017 - 01.2022
- Conducted water quality testing to ensure compliance with environmental standards.
- Operated and maintained water treatment equipment for optimal performance.
- Assisted in troubleshooting and resolving system malfunctions efficiently.
- Monitored chemical dosing processes to maintain proper treatment levels.
- Collaborated with team members to implement safety protocols on-site.
- Documented service records and maintenance schedules for equipment reliability.
- Trained new technicians on operational procedures and safety measures.
- Maintained accurate records of all work performed, ensuring proper documentation for audits or inspections when necessary.
- Optimized system performance by monitoring and adjusting chemical levels in the water supply.
- Provided exceptional customer service during interactions with residents, businesses, or other stakeholders regarding water-related inquiries or issues.
- Enhanced customer satisfaction by promptly addressing concerns about water quality or service interruptions.
- Reduced waterborne illnesses through regular maintenance and cleaning of water systems.
- Ensured regulatory compliance with local, state, and federal guidelines for water treatment and distribution.
- Improved water quality by conducting routine testing and analysis of samples.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Monitored water quality and adjusted chemical dosages to meet regulatory standards.
- Trained new employees on safe and productive water-treatment plant operation.
- Optimized water levels in tanks and other systems for best flow and quality.
- Controlled operation of variety of water treatment plant equipment, including pumps, filters and chemical feed systems.
Education
Certificate IV - Butchery
TAFE NSW
NSWSkills
- Valve operation mastery
- Customer service
- Documentation accuracy
- Safety procedures
- Regulatory compliance awareness
- Water treatment expertise
- Policy and procedure implementation
- Quality control analysis
- Problem-solving capacity
- Water quality regulations
- Disinfection procedures
- Pump operation
- Filtration system skills
- Water quality testing
- Water sampling techniques
- Water testing
- Analyzing water quality
- System monitoring
- Documentation skills
- Chemical handling
- Hazardous materials handling
- Preventive Maintenance
- Report writing
- Corrective action implementation
- Calibrating instruments
- Process control
- Adjusting chemical levels
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Team building
- Self motivation
- Public health knowledge
- Professionalism
- Time management abilities
- Continuous improvement
Timeline
Trade Assistant
ARA
09.2022 - Current
Water Technician
Quaywater
12.2017 - 01.2022
Water Technician
Hydrochem
Certificate IV - Butchery
TAFE NSW