Bradley Webber
Woongarrah ,NSW
Summary
Dedicated Patient Support Assistant at Central Coast Local Health District, skilled in maintaining patient confidentiality and ensuring staff safety. Successfully enhanced patient mobility and care through proactive assistance and effective communication. Recognized for delivering compassionate support during critical situations, contributing to a positive healthcare environment.
Overview
10
10
years of professional experience
Work History
Patient Support Assistant
Central Coast Local Health District
12.2015 - Current
· Provide a variety of services across all clinical and non-clinical areas which supports the patient journey
· Provide a high level of cleaning services in clinical and non-clinical areas as directed by the relevant supervisor in accordance with the relevant service plan
· Assist clinical staff with a diverse range of tasks relating to patient care, for example, mobilising staff; washing, bathing or showering patients
· Provide positive customer interactions in line with Caring for the Coast values with patients, staff members, members of the public, service providers and others
· Transport of patients to assist in patient care which includes transport for the provision of health care services and transport and assistance for discharged patients
· Assist clinical staff with the care of body of deceased patients and transporting of deceased patients to the mortuary
· Provision of mortuary services and completion of required tasks related to deceased persons
· Respond and assist with emergency calls and evacuations
· Assist with transfers of patients via helipad and other helipad procedures
· Utilise technology to complete administrative aspects of the role
Education
No Degree - Year 10 Certificate
Gorokan High School
Gorokan, NSW01-2014
Skills
- Outstanding skills in all aspects of personal care assistance ensuring quality of life, privacy, dignity and confidentiality
- Extensive experience in providing services so each consumer has access to a service on the basis of relative need and available resources ensuring each service is designed to meet the consumer’s individual needs in the least restrictive way
- Outstanding conflict resolution and mediation skills ensuring that the legal and human rights of the staff and the consumer is upheld whilst always respecting the consumers right to privacy, dignity and confidentiality in all aspects of his or her life
- Ability to ensure each consumer was presented with a service that was based on relative need and available resources, which encouraged and supported each consumer to develop and maintain the skills required to participate in activities that enable them to achieve valued roles in the community
- Willingness and ability to conducting and attending formal and informal meetings to organise programs that will facilitate consumer’s needs in the areas of employment, community access, public transport, sport and recreation and skills building to provide a required service that is sensitive to the personal, cultural and linguistic needs of the consumer
- High level of problem solving and interpersonal skills to be able to work with families, advocates, staff, management and officials and to attend Personal Program meetings, Group Program meetings, Carer Meetings, and training seminars to provide a service based on choice and needs of the consumer
- An outstanding standard of written and verbal communication skills and the ability to complete communication books, booking of appointments and the continuance of schedules compiling service plans that may be implemented clearly and efficiently
- Successfully gained the ability to work without direct supervision and as part of a team, and exhibit a degree of motivation through my experience that has been gained through all my previous employment and activities
- Ambitious and have gained extensive people skills and first-aid skills through my life experience, enabling me to attain the ability to be a good listener, to show empathy and to genuinely care about individuals I have rendered first aid procedures for non-life threatening injuries and transported people to various hospitals in my car, relating details of injury to triage nurses and other medical staff on many occasions
Timeline
Patient Support Assistant
Central Coast Local Health District
12.2015 - Current
No Degree - Year 10 Certificate
Gorokan High School