Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Cert 111 in customer services
Generic
Bradley Whyte

Bradley Whyte

Marcoola,Queensland

Summary

Sales professional with strong track record in driving revenue growth and fostering client relationships. Skilled in negotiating deals, managing accounts, and implementing sales strategies. Known for effective team collaboration, adaptability to changing market conditions, and results-driven approach. Highly reliable with excellent communication and customer service skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Sales Agent

Roberto Sarto Australia
12.2007 - 12.2012
  • Developed strong product knowledge to effectively address customer inquiries and provide tailored solutions.
  • Executed daily sales strategies to enhance customer engagement and drive revenue growth.
  • Built rapport with clients, ensuring a positive customer experience and fostering long-term relationships.
  • Collaborated with team members to identify market trends and optimize sales techniques for improved performance.
  • Analyzed customer feedback to refine sales approaches, enhancing overall satisfaction and retention rates.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.

Professional Car Detailer

Toyota Lexus Australia
01.2007 - 2010
  • Performed thorough exterior and interior car cleaning using specialized equipment and techniques.
  • Ensured high standards of quality through meticulous attention to detail in detailing processes.
  • Assisted in training new staff on proper detailing procedures and safety protocols.
  • Managed time effectively to complete multiple vehicles within tight schedules while maintaining quality.
  • Developed efficient workflows to enhance productivity and reduce turnaround times for services.
  • Implemented customer feedback systems to improve service offerings and client satisfaction levels.
  • Led team meetings to discuss performance improvements, share best practices, and resolve challenges.

Cleaning Supervisor

Alfred Hospital
12.2003 - 01.2006
  • Supervised daily cleaning operations, ensuring adherence to safety and hygiene standards.
  • Trained and mentored staff on effective cleaning techniques and equipment usage.
  • Developed and implemented efficient cleaning schedules to optimize workflow.
  • Conducted routine inspections to maintain high cleanliness standards across facilities.
  • Analyzed cleaning processes, recommending improvements for operational efficiency.
  • Collaborated with management on resource allocation for cleaning supplies and equipment.
  • Established communication protocols among team members for seamless coordination during shifts.

Food Service Assistant

Alfred Hospital
12.2000 - 2003
  • Coordinated food preparation and service to ensure timely delivery of meals.
  • Trained new staff on food safety protocols and service standards.
  • Managed inventory levels, ensuring availability of necessary supplies for daily operations.
  • Implemented process improvements to enhance kitchen efficiency and reduce waste.
  • Monitored compliance with health regulations, maintaining high cleanliness standards in the kitchen area.
  • Assisted in menu planning, incorporating customer feedback to improve offerings.
  • Led team meetings to discuss workflow challenges and develop solutions collaboratively.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Trained new staff on kitchen procedures and best practices for food handling.
  • Streamlined dishwashing processes, reducing turnaround time for clean utensils and equipment.
  • Collaborated with team members to enhance service speed during peak hours.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.

Food Service Worker

Crown Casino
10.1999 - 12.2001
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Prepared ingredients and maintained cleanliness in kitchen areas to ensure efficient workflow.
  • Operated kitchen equipment safely, adhering to health and safety regulations.
  • Assisted chefs with food preparation tasks, improving overall kitchen efficiency.

Food Service Worker

Hyatt Hotels Corp
01.1995 - 12.1998
  • Prepared and served food items following safety and sanitation guidelines.
  • Assisted in maintaining cleanliness of dining area and kitchen equipment.
  • Operated kitchen equipment, ensuring proper use and maintenance procedures.
  • Collaborated with team members to deliver efficient service during peak hours.
  • Conducted inventory checks to ensure sufficient stock of food supplies.
  • Provided customer assistance, addressing inquiries about menu items and specials.
  • Participated in training sessions to learn food handling and preparation standards.
  • Adapted quickly to changing tasks in fast-paced work environment, demonstrating flexibility and efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Apprentice Chef

SPAR Group
01.1988 - 1990
  • Assisted in meal preparation, ensuring adherence to hygiene and safety standards.
  • Operated kitchen equipment efficiently, maintaining cleanliness and functionality.
  • Supported head chef in menu planning, contributing creative ideas for seasonal dishes.
  • Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
  • Participated in training sessions, developing skills in food presentation and plating techniques.
  • Set up food stations by following chef's orders.
  • Displayed adaptability by quickly learning new menu items as they were introduced into the rotation.
  • Maintained well-organized mise en place to keep work consistent.
  • Exhibited excellent communication skills when conveying important information between front-of-house staff and kitchen personnel.
  • Demonstrated versatility by working across various stations within the kitchen, enhancing overall productivity.

Room Service Attendant

Holiday Inn
12.1986 - 12.1987
  • Delivered exceptional in-room dining service, ensuring high guest satisfaction and timely order fulfillment.
  • Maintained cleanliness and organization of service areas, adhering to health and safety standards.
  • Collaborated with kitchen staff to coordinate accurate food preparation and delivery schedules.
  • Managed inventory of supplies, restocking items as needed to maintain operational efficiency.
  • Assisted guests with menu selections, providing recommendations based on dietary preferences.
  • Trained new staff on service protocols and guest engagement techniques for seamless operations.
  • Implemented process improvements that enhanced service speed and accuracy during peak hours.
  • Resolved guest inquiries and issues promptly, fostering a positive dining experience through effective communication.
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
  • Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.
  • Maintained a strong knowledge of hotel facilities, services, and local area attractions to provide accurate information and recommendations to guests.

Education

High School Diploma -

St Peters High Scool
Adelaide, SA
12-1982

Skills

  • I Love helping people in need and making there day a bit better then it was before the open there eyes

Accomplishments

  • Successfully launched Sunshine coast to Gold coast.

Certification

Customer services cert 1 2 3

Timeline

Sales Agent

Roberto Sarto Australia
12.2007 - 12.2012

Professional Car Detailer

Toyota Lexus Australia
01.2007 - 2010

Cleaning Supervisor

Alfred Hospital
12.2003 - 01.2006

Food Service Assistant

Alfred Hospital
12.2000 - 2003

Food Service Worker

Crown Casino
10.1999 - 12.2001

Food Service Worker

Hyatt Hotels Corp
01.1995 - 12.1998

Apprentice Chef

SPAR Group
01.1988 - 1990

Room Service Attendant

Holiday Inn
12.1986 - 12.1987

High School Diploma -

St Peters High Scool

Cert 111 in customer services

Helping people over the phone and also helping there needs in what they need and want.

Listen to them Asking them Questions.

Great Old Customer Services comes with years off helping customer and always Ask.

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Bradley Whyte